Outdoor All-Weather Rope Ottoman

Refund & Return Policy
At Devoko Outdoor Furniture, our commitment is to ensure your complete satisfaction with our products. If, for any reason, you are not entirely pleased with your purchase, we've outlined our Refund and Return Policy below:

Returns
1. Initiating a Return: To initiate a return, please contact our customer service team within 7 days of receiving your order. You can reach us at support@devoko.in. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

2. Eligibility for Return: Products must be in their original condition, unused, and in the original packaging to be eligible for a return. We reserve the right to deny a return if the item does not meet these criteria.

3. Refund Process: Once your return is received and inspected, we will process a refund to the original payment method. Please allow 7-12 business days for the refund to reflect in your account.

Refunds
1. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or provide a full refund. For us to accept your return appeal in such a case, make sure to always record the process of opening the package for us to retain video proof. Write a feedback note in the above case and hand it to your courier partner.
Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

2. Refund Timelines: Refunds will be processed within 7-12 business days after receiving the returned item. The time it takes for the refund to reflect in your account may vary based on your payment method.

Cancellations

1. Order Cancellation: Orders can be canceled within 24 hours of purchase. Please contact us promptly if you wish to cancel your order.

2. Cancellation After Shipment: If the order has already been shipped, the return policy will apply.

3. Contact Information: For any questions or concerns regarding our Refund and Return Policy, please reach out to our customer service team at support@devoko.in or call us at 9024498312.
Devoko Outdoor Furniture reserves the right to update or modify this policy at any time. Please review our policies periodically for any changes.

Key Features:

• Multipurpose Functionality : Functions as a footrest, additional seating, or side table, making it a versatile piece for any patio or backyard setup.
• Weather-Resistant Rope Weave : Handwoven with UV- and water-resistant rope that withstands sun, rain, and changing temperatures without fading or fraying.
• Removable, Water-Resistant Cushion : Includes a detachable cushion with a soft yet durable fabric cover that resists moisture and is easy to clean or store during harsh weather.
• Sturdy & Lightweight Frame : Built on a powder-coated iron frame that offers durability and rust resistance while remaining light enough for easy portability.
• Modern Aesthetic with Natural Appeal : The woven rope design adds a contemporary coastal or bohemian touch, pairing effortlessly with other outdoor furniture styles.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312
  

Description:

Enhance your outdoor living space with this stylish and functional rope ottoman, designed to blend modern aesthetics with all-season durability. Handwoven with weather-resistant rope over a sturdy powder-coated iron frame, this ottoman offers a chic and breathable design ideal for patios, balconies, gardens, or backyard lounges. Its lightweight yet robust construction allows for easy movement, while the thoughtful design ensures both comfort and visual appeal. Whether used as a footrest, extra seat, or side table, this rope ottoman adds value to any outdoor seating arrangement. The removable cushion on top offers plush support when seated or resting your legs and can be detached for easy cleaning or used as a standalone table surface when not needed. The cushion cover is made with water-resistant fabric to withstand light rain and spills, making it perfect for everyday outdoor use.

Specifications:

• Furniture Color: Beige
  
• Cushion Color: White
  
• Frame Material: Powder Coated Iron
  
• Furniture Material: Rope
  
• Cushion Fabric: Water Resistant
  
• Ottoman Dimension: 20″Lx20″Wx17″H
  
• Cushion Thickness: 3″

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.