Outdoor Wicker 5-Piece Patio Sofa Set

Refund & Return Policy
At Devoko Outdoor Furniture, our commitment is to ensure your complete satisfaction with our products. If, for any reason, you are not entirely pleased with your purchase, we've outlined our Refund and Return Policy below:

Returns
1. Initiating a Return: To initiate a return, please contact our customer service team within 7 days of receiving your order. You can reach us at support@devoko.in. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

2. Eligibility for Return: Products must be in their original condition, unused, and in the original packaging to be eligible for a return. We reserve the right to deny a return if the item does not meet these criteria.

3. Refund Process: Once your return is received and inspected, we will process a refund to the original payment method. Please allow 7-12 business days for the refund to reflect in your account.

Refunds
1. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or provide a full refund. For us to accept your return appeal in such a case, make sure to always record the process of opening the package for us to retain video proof. Write a feedback note in the above case and hand it to your courier partner.
Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

2. Refund Timelines: Refunds will be processed within 7-12 business days after receiving the returned item. The time it takes for the refund to reflect in your account may vary based on your payment method.

Cancellations

1. Order Cancellation: Orders can be canceled within 24 hours of purchase. Please contact us promptly if you wish to cancel your order.

2. Cancellation After Shipment: If the order has already been shipped, the return policy will apply.

3. Contact Information: For any questions or concerns regarding our Refund and Return Policy, please reach out to our customer service team at support@devoko.in or call us at 9024498312.
Devoko Outdoor Furniture reserves the right to update or modify this policy at any time. Please review our policies periodically for any changes.

Key Features:

• Weather-Resistant HDPE Wicker : Crafted from high-density polyethylene rattan that’s UV-resistant and rust-proof, this set withstands rain, sun, and humidity without fading or cracking.
  
• Ultimate Outdoor Comfort : Features soft, plush cushions and ergonomic back support, designed for all-day lounging in style and relaxation.
  
• Versatile 5-Piece Configuration : Includes a spacious sofa, multifunctional ottomans, and a stylish center table—perfect for both compact balconies and large backyard gatherings.
  
• Easy-Care Materials : Stain-resistant cream cushions with removable covers and wipe-clean wicker make post-party cleanups a breeze.
  
• Modern, Neutral Elegance : The rich dark brown wicker paired with cream cushions complements any garden, patio, or poolside décor effortlessly.
  
• Sturdy Yet Lightweight Build : Strong powder-coated frame ensures stability, while the lightweight design lets you rearrange the set with ease.
  
• Multi-Functional Ottomans : Use as footrests, extra seating, or side tables—adding functionality without taking up extra space.
  
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312

Description:

Transform your outdoor space into a cozy retreat with this elegant 5-piece patio furniture set. Designed for style, durability, and everyday comfort, this set includes two wide armchairs, two multifunctional ottomans, and a center coffee table — the perfect setup for your lawn, poolside, balcony, or backyard relaxation. Crafted from premium HDPE wicker rattan, this handwoven set offers long-lasting all-weather performance, resisting fading, cracking, and peeling even under intense sun or rain. The robust powder-coated iron frame ensures solid stability and rust-free strength for year-round use. The dark brown wicker beautifully complements the plush cream cushions, adding a touch of timeless charm to any outdoor décor. Sink into the soft, thick cushions that come with removable, washable covers, making maintenance effortless. Use the ottomans as leg rests, additional seating, or even side tables for added versatility. The stylish glass-top center table is ideal for holding drinks, snacks, or decorative items while enjoying moments with family or friends.

Specifications:

• Furniture Color: Dark Brown
  
• Cushion Color: Cream
  
• Frame Material: Powder Coated Iron
  
• Furniture Material: Rattan and Wicker
  
• Cushion Fabric: Waterproof
  
• 2 Single Seater Sofa Dimensions: 28"L×28"W×33"H
  
• 2 Ottomans Dimensions: 22"L×20"W×17"H
  
• 1 Center Table Dimensions: 17"L×17"W×17"H
  
• Thickness of Cushion: 3"
  

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.