Outdoor Wicker 5-Piece Patio Sofa Set

Refund & Return Policy
At Devoko Outdoor Furniture, our commitment is to ensure your complete satisfaction with our products. If, for any reason, you are not entirely pleased with your purchase, we've outlined our Refund and Return Policy below:

Returns
1. Initiating a Return: To initiate a return, please contact our customer service team within 7 days of receiving your order. You can reach us at support@devoko.in. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

2. Eligibility for Return: Products must be in their original condition, unused, and in the original packaging to be eligible for a return. We reserve the right to deny a return if the item does not meet these criteria.

3. Refund Process: Once your return is received and inspected, we will process a refund to the original payment method. Please allow 7-12 business days for the refund to reflect in your account.

Refunds
1. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or provide a full refund. For us to accept your return appeal in such a case, make sure to always record the process of opening the package for us to retain video proof. Write a feedback note in the above case and hand it to your courier partner.
Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

2. Refund Timelines: Refunds will be processed within 7-12 business days after receiving the returned item. The time it takes for the refund to reflect in your account may vary based on your payment method.

Cancellations

1. Order Cancellation: Orders can be canceled within 24 hours of purchase. Please contact us promptly if you wish to cancel your order.

2. Cancellation After Shipment: If the order has already been shipped, the return policy will apply.

3. Contact Information: For any questions or concerns regarding our Refund and Return Policy, please reach out to our customer service team at support@devoko.in or call us at 9024498312.
Devoko Outdoor Furniture reserves the right to update or modify this policy at any time. Please review our policies periodically for any changes.

Key Features:

• Durable All-Weather Construction : Crafted with a sturdy powder-coated metal frame and handwoven synthetic rattan, this set withstands rain, sun, and humidity—perfect for year-round outdoor use.
  
• Ultimate Comfort & Relaxation : Plush, high-density cushions with removable, washable covers offer soft seating for extended lounging, while the ottomans allow you to stretch out in style.
  
• Versatile Modular Design : Mix and match the ottomans and chairs to suit your space—use as footrests, extra seats, or even side tables for a flexible outdoor experience.
  
• Stylish Glass-Top Coffee Table : The sleek, glass-top table adds a touch of elegance while providing a sturdy surface for snacks, drinks, or decor.
  
• Compact & Space-Saving : Ideal for balconies or smaller patios, the ottomans can be tucked neatly under the chairs when not in use, keeping your space tidy and functional.
  
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312

Description:

Create the perfect retreat right in your garden, balcony, porch, or backyard with this beautifully crafted 5-Piece Wicker Conversation Bistro Set. Designed for both indoor and outdoor settings, this set effortlessly blends durability, style, and comfort, making it an ideal choice for anyone looking to elevate their space with charm and functionality. Crafted from high-quality all-weather HDPE wicker, the set is handwoven over a robust powder-coated iron frame, ensuring rust resistance and long-lasting performance through every season. Whether you're hosting guests or enjoying a quiet cup of tea, this set promises reliable support and timeless appeal. The set includes two ergonomically designed armchairs, two ottomans for extra comfort or footrest, and a glass-top coffee table perfect for holding drinks, snacks, or décor. Each seat comes with thick, soft cushions that are zippered and water-resistant, offering a plush seating experience while being easy to clean. The ottomans can be conveniently tucked under the chairs to save space, making this set a smart choice for compact balconies or patios. Lightweight yet sturdy, it can be easily rearranged to suit any gathering or relaxation moment.

Specifications:

• Furniture Color: Dark Brown
  
• Cushion Color: Sky-Blue
  
• Frame Material: Powder Coated Iron
  
• Furniture Material: Rattan and Wicker
  
• Cushion Fabric: Waterproof
  
• 2 Single Sofa Dimensions: 24"L×25"W×34"H
  
• 2 Ottomans Dimensions: 24"L×20"W×16"H
  
• 1 Table Dimensions: 17"L×17"W×17"H
  
• Thickness of Cushion: 3"

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.