Outdoor 4 Seater Rope Conversation Sofa Set

Refund & Return Policy
At Devoko Outdoor Furniture, our commitment is to ensure your complete satisfaction with our products. If, for any reason, you are not entirely pleased with your purchase, we've outlined our Refund and Return Policy below:

Returns
1. Initiating a Return: To initiate a return, please contact our customer service team within 7 days of receiving your order. You can reach us at support@devoko.in. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

2. Eligibility for Return: Products must be in their original condition, unused, and in the original packaging to be eligible for a return. We reserve the right to deny a return if the item does not meet these criteria.

3. Refund Process: Once your return is received and inspected, we will process a refund to the original payment method. Please allow 7-12 business days for the refund to reflect in your account.

Refunds
1. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or provide a full refund. For us to accept your return appeal in such a case, make sure to always record the process of opening the package for us to retain video proof. Write a feedback note in the above case and hand it to your courier partner.
Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

2. Refund Timelines: Refunds will be processed within 7-12 business days after receiving the returned item. The time it takes for the refund to reflect in your account may vary based on your payment method.

Cancellations

1. Order Cancellation: Orders can be canceled within 24 hours of purchase. Please contact us promptly if you wish to cancel your order.

2. Cancellation After Shipment: If the order has already been shipped, the return policy will apply.

3. Contact Information: For any questions or concerns regarding our Refund and Return Policy, please reach out to our customer service team at support@devoko.in or call us at 9024498312.
Devoko Outdoor Furniture reserves the right to update or modify this policy at any time. Please review our policies periodically for any changes.

Key Features:

• Durable Rope Weave Design : Handwoven all-weather rope resists UV rays, moisture, and wear for long-lasting outdoor use.
  
• Powder-Coated Iron Frame : Sturdy, rust-resistant frame provides excellent stability and durability in all climates.
  
• Comfortable All-Weather Cushions : Thick, water-resistant cushions with breathable fabric covers ensure plush seating and year-round comfort.
  
• Glass-Top Center & Side Table: Sleek and stable surface ideal for drinks, snacks, or décor, easy to clean and scratch-resistant.
  
• Versatile Outdoor Appeal : Perfect for gardens, patios, balconies, or poolside settings with a modern, space-efficient layout.
  
• Low Maintenance : Easy-to-clean materials and removable cushion covers for hassle-free upkeep.
  
• Stylish & Functional Design : Contemporary aesthetics with ergonomic seating combine beauty and practicality for outdoor living.
  
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312
  

Description:

Transform your outdoor space into a serene retreat with this Outdoor 4-Seater Rope Sofa Conversation Set, a perfect blend of modern elegance and functional comfort. Designed for those who love to unwind, entertain, and enjoy nature, this premium set combines sleek aesthetics with durable materials to create a cozy oasis right in your garden, patio, or poolside. Crafted with a sturdy powder-coated iron frame and hand-woven weather-resistant rope, this conversation set is built to withstand sun, rain, and changing seasons without compromising on style. The ergonomic design of the sofa offers excellent lumbar support, while the soft, water-resistant cushions ensure cloud-like comfort for long hours of relaxation. Each cushion features removable, washable covers for easy maintenance, making it ideal for everyday outdoor use. At the heart of the set is a stylish round glass top center & side table—both stable and elegant—perfect for serving snacks, drinks, or displaying your favorite decor items during outdoor gatherings.

Specifications:

• Furniture Color: Beige
• Cushion Color: White
• Frame Material: Powder Coated Iron
• Furniture Material: Rope
• Double Seater Sofa Dimensions: 47″L×23″W×31″H
• 2 Single Seater Dimensions: 26″Lx23″W×31″H
• Center Table Dimensions: 24″Lx24″Wx16″H
• Small Table: 17"Lx17"Wx18"H
• Thickness of Cushion: 3″

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.