9 Ft Outdoor Offset Cantilever Patio Umbrella with Marble Base

Refund & Return Policy
At Devoko Outdoor Furniture, our commitment is to ensure your complete satisfaction with our products. If, for any reason, you are not entirely pleased with your purchase, we've outlined our Refund and Return Policy below:

Returns
1. Initiating a Return: To initiate a return, please contact our customer service team within 7 days of receiving your order. You can reach us at support@devoko.in. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

2. Eligibility for Return: Products must be in their original condition, unused, and in the original packaging to be eligible for a return. We reserve the right to deny a return if the item does not meet these criteria.

3. Refund Process: Once your return is received and inspected, we will process a refund to the original payment method. Please allow 7-12 business days for the refund to reflect in your account.

Refunds
1. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or provide a full refund. For us to accept your return appeal in such a case, make sure to always record the process of opening the package for us to retain video proof. Write a feedback note in the above case and hand it to your courier partner.
Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

2. Refund Timelines: Refunds will be processed within 7-12 business days after receiving the returned item. The time it takes for the refund to reflect in your account may vary based on your payment method.

Cancellations

1. Order Cancellation: Orders can be canceled within 24 hours of purchase. Please contact us promptly if you wish to cancel your order.

2. Cancellation After Shipment: If the order has already been shipped, the return policy will apply.

3. Contact Information: For any questions or concerns regarding our Refund and Return Policy, please reach out to our customer service team at support@devoko.in or call us at 9024498312.
Devoko Outdoor Furniture reserves the right to update or modify this policy at any time. Please review our policies periodically for any changes.

Key Features:

• Heavy-Duty Marble Base for Superior Stability : Crafted with a premium marble base, this umbrella ensures excellent weight support and prevents tipping—even during windy conditions—offering peace of mind and year-round durability.
  
• Durable & Weather-Resistant Canopy Material : Made from high-quality, UV-resistant polyester fabric, the 9 ft canopy protects against sun, fading, and light rain, ensuring long-lasting color and protection in all outdoor environments.
  
• Rust-Resistant Powder-Coated Iron Frame : The robust cantilever arm and pole are made from corrosion-resistant iron with a powder-coated finish for superior strength, rust resistance, and sleek aesthetics.
• Modern & Space-Saving Offset Design : The cantilever structure keeps the pole out of the way, making it perfect for shading patio tables, lounge chairs, or poolside seating without obstruction, enhancing outdoor layout flexibility.
  
• Simple Crank Lift System for Easy Operation : Open and close the umbrella with minimal effort using the smooth crank lift—ideal for everyday use in gardens, cafes, balconies, or terraces.
  
• Elegant Design Enhances Any Outdoor Décor : With its clean lines, neutral tones, and marble accents, this umbrella adds a touch of luxury and sophistication to any outdoor space.
  
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312

Description:

Elevate your outdoor living experience with the 9 Ft Outdoor Offset Cantilever Patio Umbrella, designed to provide expansive shade and unmatched convenience for your backyard, garden, poolside, deck, or patio. This cantilever umbrella combines modern design with heavy-duty construction, making it a must-have addition to any outdoor setting. Crafted with a durable aluminum pole and UV-resistant polyester canopy, this umbrella offers excellent protection from harmful sun rays while withstanding the elements season after season. The offset cantilever design allows for maximum shade coverage without a central pole, making it ideal for covering lounge chairs, dining sets, or conversational seating areas without obstruction. The smooth crank handle system makes opening and adjusting the umbrella effortless, while the 360-degree rotation and multi-angle tilt mechanism ensure precise control over your shade at any time of day. Its elegant marble base not only provides superior stability against wind but also adds a touch of luxury and style to your outdoor décor.

Specifications:

• Color Of Umbrella: White
• Base Name: Grinate 25-30 kg Weight
  
• Cloth: Water Repliment
  
• Frame Material: Metal
  
• Area Cover: 9 Foot
  
• Gsm: 200
  
• Patio Umbrella Dimension: 108″Wx108″Dx90″H
  
• Umbrella Base Dimension: 24″Lx16″Wx2.5″H

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.