DEVOKO Balcony Bistro Set: Black & Red

Description

Key Features:

• Comfortable Patio Furniture Set  : Make of hand woven HDPE rattan, with the thick padded seat cushion and backrest, this outdoor furniture sets are modern and more comfortable, you can enjoy the soft sitting experience and be provided excellent back support.
• Sturdy & Durable Outdoor Furniture  : Featuring with the powder coated iron frame and wicker rattan, this front porch furniture set is sturdy to support weight and withstand the test of time and high temperature as well as all weather variations.
• Humanized-Design Outdoor Patio Furniture  : To make sure provide an excellent sitting experience, designed with thick braided handrails, anti-skidding rubber feet, grinded glass, it is safe to get access to such outdoor patio table and chair
• Easy Maintenance Wicker Porch Furniture  : The wicker rattan only require minor spot cleaning with a damp rag, water, and mild soap for endless beauty. The desk glass and cushions can be washable, which ensure beauty of this wicker furniture patio set.
• Wide Applications Outside Furniture Sets : Widely used for outdoor patio, porch, backyard, balcony, poolside, garden and other suitable space indoor or outdoor, own this sectional furniture set, perfect for entertaining your neighbors or friends.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number 9352826443

Description:

As a factory with decades of experience in the production of outdoor rattan furniture, we have been wholeheartedly creating better rattan furniture for our customers. This porch balcony furniture is made of high-quality HDPE rattan and powder coated iron frame, which will not deform even after many years of use. A attach side table with storage adds to the practicality of the set. Our chairs are wider than other wicker chairs on the market, and with highly elastic sponge cushions and backrest cushions, I believe that when you sit on this wicker chair, you will love the comfortable feeling.

Specifications:

• Furniture Color: Black
• Cushion Color: Red 
• Frame Material: Powder Coated Iron
• Furniture Material: Rattan and Wicker
• Cushion Fabric: Waterproof 
• Chairs Dimensions: 19″L×24″W×33.5″H
• 1 Attached Table Dimensions: 10.5″L×20.5″W×8″H
• Overall Dimension: 54.5″Lx24″Wx33.5″H
• Thickness of Cushion: 3″

WARRANTY, SHIPPING POLICY & RETURN

Refund & Return Policy
At Devoko Outdoor Furniture, our commitment is to ensure your complete satisfaction with our products. If, for any reason, you are not entirely pleased with your purchase, we've outlined our Refund and Return Policy below:

Returns
1. Initiating a Return: To initiate a return, please contact our customer service team within 7 days of receiving your order. You can reach us at support@devoko.in. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

2. Eligibility for Return: Products must be in their original condition, unused, and in the original packaging to be eligible for a return. We reserve the right to deny a return if the item does not meet these criteria.

3. Refund Process: Once your return is received and inspected, we will process a refund to the original payment method. Please allow 7-12 business days for the refund to reflect in your account.

Refunds
1. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or provide a full refund. For us to accept your return appeal in such a case, make sure to always record the process of opening the package for us to retain video proof. Write a feedback note in the above case and hand it to your courier partner.
Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

2. Refund Timelines: Refunds will be processed within 7-12 business days after receiving the returned item. The time it takes for the refund to reflect in your account may vary based on your payment method.

Cancellations

1. Order Cancellation: Orders can be canceled within 24 hours of purchase. Please contact us promptly if you wish to cancel your order.

2. Cancellation After Shipment: If the order has already been shipped, the return policy will apply.

3. Contact Information: For any questions or concerns regarding our Refund and Return Policy, please reach out to our customer service team at support@devoko.in or call us at 9352826443.
Devoko Outdoor Furniture reserves the right to update or modify this policy at any time. Please review our policies periodically for any changes.

CARE & MAINTENANCE

1. Regular Cleaning: Regularly clean your synthetic wicker rattan furniture to remove dir, dust, and debris. Use soft brush or cloth and mild soapy water to gently scrub the furniture's surface. Rinse thoroughly with clean water and allow it to dry completely before using or storing.

2. Avoid Harsh Cleaning Agents: Avoid using abrasive cleaners, harsh chemicals, or bleach on synthetic wicker rattan furniture, as they can damage the material. Stick to mild soapy water or specifically formulated cleaners recommended by the furniture manufacturer.

3. Protect from Sun and Rain: Synthetic wicker rattan furniture and rope furniture are designed to withstand outdoor conditions, but it's still important to protect it from prolonged exposure to harsh sunlight and heavy rain. Consider placing your furniture in a covered area or using protective covers when not in use. This helps prevent color fading and prolongs the lifespan of the furniture.

4. Cushion Care: If your synthetic wicker rattan furniture has cushions, it's essential to care for them separately. Most outdoor cushions have removable and washable covers, making it easier to keep them clean. Additionally, store the cushions indoors or in a dry area when not is used to protect them from moisture and mold.

5. Repair and Maintenance: Regularly inspect your synthetic wicker rattan furniture for any signs of damage, such as loose weaved or broken pieces. Repair any issues promptly to prevent further deterioration. If the furniture has removable cushions, rotate them periodically to ensure every wear and tear.

DISCLAIMER

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.