11-Piece Outdoor Rattan Wicker Dinning Set

Refund & Return Policy
At Devoko Outdoor Furniture, our commitment is to ensure your complete satisfaction with our products. If, for any reason, you are not entirely pleased with your purchase, we've outlined our Refund and Return Policy below:

Returns
1. Initiating a Return: To initiate a return, please contact our customer service team within 7 days of receiving your order. You can reach us at support@devoko.in. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

2. Eligibility for Return: Products must be in their original condition, unused, and in the original packaging to be eligible for a return. We reserve the right to deny a return if the item does not meet these criteria.

3. Refund Process: Once your return is received and inspected, we will process a refund to the original payment method. Please allow 7-12 business days for the refund to reflect in your account.

Refunds
1. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or provide a full refund. For us to accept your return appeal in such a case, make sure to always record the process of opening the package for us to retain video proof. Write a feedback note in the above case and hand it to your courier partner.
Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

2. Refund Timelines: Refunds will be processed within 7-12 business days after receiving the returned item. The time it takes for the refund to reflect in your account may vary based on your payment method.

Cancellations

1. Order Cancellation: Orders can be canceled within 24 hours of purchase. Please contact us promptly if you wish to cancel your order.

2. Cancellation After Shipment: If the order has already been shipped, the return policy will apply.

3. Contact Information: For any questions or concerns regarding our Refund and Return Policy, please reach out to our customer service team at support@devoko.in or call us at 9024498312.
Devoko Outdoor Furniture reserves the right to update or modify this policy at any time. Please review our policies periodically for any changes.

Key Features:

• 11-Piece Complete Dining Set : Includes 1 elegant glass-top dining table and 10 comfortable cushioned, perfect for entertaining family and friends in your patio, garden, or backyard.
• All-Weather HDPE Rattan Construction : Crafted from handwoven high-quality wicker that’s UV-resistant, fade-resistant, and built to withstand rain, sun, and outdoor wear year-round.
• Strong & Sturdy Frame : Reinforced powder-coated iron frame ensures long-lasting durability, rust resistance, and structural stability for daily outdoor use.
• Glass Tabletop : The sleek, scratch-resistant glass table offers a stable, easy-to-clean surface that adds a modern touch to your outdoor dining area.
• Comfortable Cushioned Seating : Features ten ergonomic chairs with soft, thick seat cushions covered in water-resistant fabric with zippers for easy removal and cleaning.
• Perfect for Outdoor Gatherings : Ideal for alfresco dining, evening parties, or morning coffee in style—built for comfort, elegance, and functionality.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number 9352826443

Description:

Create a stylish and functional outdoor dining space with this 11-Piece Outdoor Patio Rattan Dining Set, featuring a sleek rectangular glass-top table and ten cushioned chairs. Designed for comfort and built for durability, this set is perfect for gardens, balconies, poolside lounges, or backyard gatherings. Crafted with weather-resistant HDPE rattan and a rustproof powder-coated iron frame, it offers year-round durability against UV rays, rain, and fading. The glass tabletop provides a modern touch and easy maintenance, while the plush, removable seat cushions ensure long-lasting comfort and support. With a space-saving stackable design, this outdoor dining set combines style, function, and comfort—ideal for hosting friends and family outdoors.

Specifications:

• Furniture Color: Beige
  
• Cushion Color: Grey
  
• Frame Material: Powder Coated Iron
  
• Furniture Material: Rattan Wicker
  
• Cushion Fabric: Water proof
  
• 10 Chair Dimension: 22″Lx20″Wx31″H
  
• 1 Table Dimension: 108″Lx42″Wx31″H
  
• Cushion Thickness: 2″
  
• Table Top: Without Glass

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.