15FT Double-Sided Outdoor Patio Umbrella with Granite Base (White)

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Extra Large 15FT Double-Sided Shade Coverage  : Designed with a wide double-sided canopy, this 15-foot outdoor patio umbrella provides expansive shade coverage for large seating arrangements, dining sets, poolside lounges, garden furniture, and commercial outdoor spaces.
• Durable Weather-Resistant Umbrella Fabric  : Crafted with premium outdoor-grade polyester fabric, the canopy offers excellent resistance against sun exposure, fading, and light rain. The breathable fabric helps maintain a cooler shaded area while delivering long-lasting outdoor performance.
• Strong Powder-Coated Metal Frame  : Built with a heavy-duty powder-coated metal pole and reinforced ribs, this center pole patio umbrella delivers superior stability and durability. The rust-resistant frame is designed to withstand daily outdoor use in gardens, terraces, balconies, and pool areas.
  
• Stable Granite Base for Better Support  : Comes with a sturdy granite stone base that provides reliable support and balance to the large umbrella structure. The weighted base helps keep the umbrella secure and stable during regular outdoor conditions.
• Elegant Modern Outdoor Design  : Featuring a clean contemporary design with a sleek center pole structure, this outdoor umbrella enhances the look of patios, resorts, cafes, decks, and luxury outdoor furniture setups while offering practical sun protection.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number 6378952699

Description:

Upgrade your outdoor living experience with the DEVOKO 15FT Double-Sided Patio Umbrella, designed to deliver maximum shade, durability, and modern elegance for outdoor spaces. Perfect for gardens, poolside seating, patios, terraces, decks, cafes, and outdoor dining areas, this large center pole umbrella creates a comfortable shaded environment for relaxing and entertaining. The umbrella features a premium-quality weather-resistant polyester canopy that helps protect against harsh sunlight and fading while maintaining a stylish appearance season after season. Its extra-wide double-sided design offers generous coverage, making it ideal for large outdoor furniture arrangements and social gatherings. Constructed with a strong powder-coated metal frame and reinforced support ribs, this patio umbrella ensures excellent structural stability and long-term durability. The rust-resistant finish makes it suitable for continuous outdoor use in varying weather conditions. For enhanced support, the umbrella includes a durable granite base that helps maintain balance and stability. The elegant neutral-tone canopy paired with the sleek black center pole creates a sophisticated outdoor aesthetic that complements modern outdoor furniture perfectly. Whether placed beside a pool, in a backyard lounge, at a resort, or on a rooftop terrace, this 15FT outdoor patio umbrella combines functionality, comfort, and premium outdoor style in one impressive design.

Specifications:

• Patio Umbrella Color: White
  
• Patio Umbrella Dimension: 173″Wx104″Dx100″H
  
• Umbrella Base: 22″Wx16″Dx3″H

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery