3-Piece Outdoor Beige Rope Patio Set

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Durable Powder-Coated Frame : Rust-resistant and sturdy metal frame ensures long-term outdoor use.
• Handwoven Rope Design : All-weather, breathable, and flexible rope offers modern appeal and supportive seating.
  
• Comfortable Cushioned Seating : Includes soft, seat cushions with removable covers for easy cleaning, offering excellent comfort during long outdoor lounging or dining sessions.
• Glass Top Stable Table : Glass tabletop provides durability, stability, and easy cleaning.
• Weather-Resistant Construction : Resistant to sun, rain, and everyday outdoor exposure.
• Compact & Lightweight : Easy to move and perfect for small balconies or large gardens alike.
• Versatile Use : Suitable for garden, deck, lawn, poolside, balcony, or terrace.
• Ergonomic Seating : Designed with curved backrests and comfortable depth for all-day sitting.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312

Description:

Create a serene and stylish retreat right at home with our 3 Piece Rope Patio Bistro Set with Cushions, designed to elevate your outdoor experience—whether you're sipping morning coffee on the balcony, sharing an evening drink poolside, or enjoying meals in the garden with loved ones. Crafted for both charm and comfort, this set blends contemporary aesthetics with lasting durability, making it a perfect fit for any outdoor setting. The set includes two elegantly designed rope chairs with soft, supportive cushions in an inviting tone, and a compact, matching table ideal for drinks, snacks, or casual meals. The handcrafted rope detailing not only adds a modern, breathable texture but also resists fading and fraying in varying weather conditions. A sturdy metal frame ensures long-lasting stability and rust resistance, while the plush cushions offer ergonomic support, inviting you to relax and unwind for hours. Whether you're decorating a compact balcony or furnishing a garden nook, this bistro set is lightweight and easy to move, allowing flexible placement wherever sunshine or shade calls. The neutral palette complements any décor style—from minimalist modern to nature-inspired rustic.

Specifications:

• Furniture Color: Beige
  
• Cushion Color: Off-White
• Frame Material: Powder Coated Metal
• Furniture Material: Rope
  
• Cushion Fabric: Water Resistant
• Chair Dimensions: 24"L×26"W×30"H
• Table Dimensions: 18"L×18"W×20"H
• Thickness of Cushion: 2"

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery