4-Piece Outdoor Rope Patio Conversation Set (Beige & Off-White)

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Premium Handwoven Rope Patio Furniture  : This outdoor sofa set features high-quality handwoven rope that offers a modern and elegant look while providing excellent durability. The breathable rope design enhances airflow and makes it perfect for outdoor environments like gardens, balconies, patios, and terraces.
• Strong & Rustproof Metal Frame  : Built with a heavy-duty powder-coated metal frame, this patio furniture set provides exceptional stability and long-lasting performance. The rust-resistant structure ensures the furniture stays strong and reliable even in outdoor weather conditions.
• Comfortable Deep Seating Cushions  : Designed for relaxation, the thick and soft cushions offer superior comfort and support. The water-resistant cushions make this outdoor seating set ideal for long conversations, coffee breaks, or evening relaxation with family and friends.
  
• Elegant Glass Top Table  : The center table features a sturdy glass top that adds both style and functionality. It provides a stable surface for drinks, snacks, décor, or books, making it a perfect addition to your outdoor seating arrangement.
• Perfect for Multiple Outdoor Spaces  : This modern outdoor sofa set is ideal for patios, gardens, poolside areas, balconies, decks, and terraces. Its stylish design and durable materials make it a great choice for creating a comfortable outdoor lounge area.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312
  

Description:

Enhance your outdoor living space with this stylish Outdoor Rope Sofa Set with Glass Top Table, designed for both comfort and durability. Crafted with premium handwoven rope and supported by a strong powder-coated metal frame, this patio furniture set offers excellent stability and long-lasting performance in outdoor environments. The deep seating cushions provide a soft and relaxing experience, making it perfect for enjoying morning coffee or evening conversations with family and friends. The elegant center table with a glass top adds a practical surface for drinks, décor, or snacks. Ideal for gardens, balconies, patios, terraces, and poolside areas, this modern outdoor sofa set brings comfort, functionality, and a sophisticated look to any space.

Specifications:

• Furniture Color: Beige
  
• Cushion Color: Off-White
  
• Frame Material: Powder Coated Metal
  
• Furniture Material: Rope
  
• Cushion Fabric: Water Resistant
  
• 1 Double Seater Dimensions: 54″L×27″W×26″H
  
• 2 Single Seater Dimensions: 28″L×27″W×26″H
  
• 1 Center Table Dimensions: 28″L×24″W×17″H
  
• Thickness of Cushion: 3″

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery