4 Piece Outdoor Rope Sofa Set (Grey & Dark Grey)

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Built for Long-Lasting Durability  : Expertly handwoven with 45 mm high-density polypropylene rope and supported by a strong, metal frame, this sofa set is designed to withstand daily outdoor use while maintaining its structure and elegance for years.
• All-Weather & Fade-Resistant Performance  : Rain, sun, or humidity this set is made to perform. The UV-resistant rope and rust-protected frame ensure superior weather resistance, making it perfect for gardens, balconies, terraces, and poolside spaces.
• Modern & Luxurious Outdoor Aesthetic  : The sleek rope weaving, clean silhouettes, and round glass top table create a refined contemporary look that instantly upgrades any outdoor setting with a premium, resort-style vibe.
• Modern Yet Natural Aesthetic : The combination of earthy rattan texture and neutral cushion tones complements outdoor surroundings, creating a cozy and stylish atmosphere for gardens, balconies, and patios.
  
• Comfort You Can Feel  : Designed for relaxation, the ergonomically shaped seating paired with soft, supportive cushions offers exceptional comfort ideal for long conversations, evening gatherings, or peaceful outdoor lounging.
• Easy Maintenance & Everyday Convenience  : Low-maintenance materials make care effortless. The rope is easy to clean, cushions are removable, and the scratch-resistant glass tabletop wipes clean in seconds perfect for modern outdoor living.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312
  

Description:

Upgrade your outdoor living with our 45 mm Polypropylene Rope 4-Piece Sofa Set, designed to deliver the perfect balance of modern aesthetics, long-lasting durability, and everyday comfort. Thoughtfully crafted for balconies, patios, gardens, and terraces, this premium set transforms open spaces into stylish relaxation zones. Built using high-quality rope, the sofa set offers exceptional strength, flexibility, and weather resistance. The material is UV-stable, moisture-resistant, and fade-resistant, making it ideal for year-round outdoor use without compromising appearance or performance. Supported by a sturdy, metal frame, the structure remains rust-resistant and stable in varying weather conditions. The modern rope-woven design adds a sophisticated, contemporary touch while ensuring breathability and ergonomic support. Paired with soft, well-padded cushions, the seating experience is both inviting and relaxing perfect for casual lounging or entertaining guests. At the center, the round glass top table enhances functionality and elegance. Its smooth, easy-to-clean surface is scratch-resistant and ideal for serving drinks, snacks, or décor accents, while maintaining a clean, premium look. Designed for convenience, this set requires minimal maintenance. The rope is easy to clean, quick-drying, and resistant to wear, while cushion covers can be maintained effortlessly for everyday use.

Specifications:

• Furniture Color: Grey
  
• Cushion Color: Dark Grey
  
• Frame Material: Powder Coated Metal
  
• Furniture Material: Rope
  
• Cushion Fabric: Water Resistant
  
• 1 Double Seater Dimensions: 60″L×28″W×28″H
  
• 2 Single Seater Dimensions: 32″L×28″W×28″H
  
• 1 Center Table Dimensions: 24″L×24″W×16″H
  
• Thickness of Cushion: 4″

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery