5-Piece All Weather Wicker Sofa Set

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Complete 5-Piece Set : Includes 1 loveseat, 2 single-seater chairs and 2 wicker-top tables for a balanced and versatile outdoor arrangement.
• Premium Rattan Wicker : Handwoven all-weather HDPE wicker resists UV rays, fading, and cracking, ensuring long-lasting use in any season.
• Strong & Stable Frame : Built with a powder-coated metal frame that provides excellent sturdiness and rust resistance while supporting high weight capacity.
• Comfortable Cushions : Features thick, soft, water-resistant cushions with removable and washable covers for easy cleaning and lasting freshness.
• Functional Tables : Center table comes with a durable wicker top, ideal for serving drinks and snacks, wicker top adds a stylish and practical touch.
• Ergonomic Design : Chairs and loveseat feature curved backrests and wide armrests for enhanced comfort during long sitting sessions.
• All-Weather Use : Weather-resistant wicker and powder-coated frame make this set suitable for gardens, decks, lawns, poolside, or balconies.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number 6378952699
  

Description:

Upgrade your outdoor living space with this elegant 5-Piece Outdoor Rattan Wicker Sofa Set, thoughtfully designed to combine comfort, durability, and timeless style. Featuring a loveseat, two single-seater chairs, a center table, and a side table with a wicker top, this set is the perfect choice for transforming your garden, deck, lawn, balcony, or poolside into a cozy relaxation spot. Crafted from handwoven all-weather HDPE rattan wicker, the set is built on a strong powder-coated metal frame for lasting stability and rust resistance. The ergonomic design of the chairs and loveseat offers comfortable seating, while the soft, water-resistant cushions with removable washable covers ensure a luxurious experience with easy maintenance. The center table and side table with a wicker top adds convenience and extra style. With its lightweight yet sturdy construction, this set can be easily moved and rearranged to fit different occasions, whether hosting guests or enjoying quiet evenings outdoors.

Specifications:

• Furniture Color: Beige
  
• Cushion Color: Cream
  
• Frame Material: Powder Coated Metal
  
• Furniture Material: Rattan and Wicker
  
• Cushion Fabric: Water Resistant
  
• Loveseat Sofa Dimensions: 48"L×27"W×29"H
  
• 2 Single Sofa Dimensions: 24"L×27"W×29"H
  
• 1 Center Table Dimensions: 27"L×27"W×17"H
  
• 1 Side Table Dimensions: 17"L×17"W×17"H
  
• Thickness of Cushion: 3"

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery