9 Ft Outdoor Offset Cantilever Patio Umbrella with Granite Base

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Heavy-Duty Granite Base for Superior Stability : Crafted with a premium Granite base, this umbrella ensures excellent weight support and prevents tipping even during windy conditions offering peace of mind and year-round durability.
  
• Durable & Weather-Resistant Canopy Material : Made from high-quality, UV-resistant polyester fabric, the 9 ft canopy protects against sun, fading, and light rain, ensuring long-lasting color and protection in all outdoor environments.
  
• Rust-Resistant Powder-Coated Metal Frame : The robust cantilever arm and pole are made from corrosion-resistant metal with a powder-coated finish for superior strength, rust resistance, and sleek aesthetics.
• Modern & Space-Saving Offset Design : The cantilever structure keeps the pole out of the way, making it perfect for shading patio tables, lounge chairs, or poolside seating without obstruction, enhancing outdoor layout flexibility.
  
• Simple Crank Lift System for Easy Operation : Open and close the umbrella with minimal effort using the smooth crank lift ideal for everyday use in gardens, cafes, balconies, or terraces.
  
• Elegant Design Enhances Any Outdoor Décor : With its clean lines, neutral tones, and Granite accents, this umbrella adds a touch of luxury and sophistication to any outdoor space.
  
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312

Description:

Elevate your outdoor living experience with the 9 Ft Outdoor Offset Cantilever Patio Umbrella, designed to provide expansive shade and unmatched convenience for your backyard, garden, poolside, deck, or patio. This cantilever umbrella combines modern design with heavy-duty construction, making it a must-have addition to any outdoor setting. Crafted with a durable aluminum pole and UV-resistant polyester canopy, this umbrella offers excellent protection from harmful sun rays while withstanding the elements season after season. The offset cantilever design allows for maximum shade coverage without a central pole, making it ideal for covering lounge chairs, dining sets, or conversational seating areas without obstruction. The smooth crank handle system makes opening and adjusting the umbrella effortless, while the 360-degree rotation and multi-angle tilt mechanism ensure precise control over your shade at any time of day. Its elegant Granite base not only provides superior stability against wind but also adds a touch of luxury and style to your outdoor décor.

Specifications:

• Color Of Umbrella: Red
• Base Name: Granite 25-30 kg Weight
  
• Cloth: Water Repellent
  
• Frame Material: Metal
  
• Area Cover: 9 Foot
  
• Gsm: 200
  
• Patio Umbrella Dimension: 108″Wx108″Dx90″H
  
• Umbrella Base Dimension: 24″Lx16″Wx2.5″H

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery