9-Piece Outdoor Patio Rattan Dining Set

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• All-Weather Handwoven Rattan Construction : Crafted from premium-quality, weather-resistant HDPE rattan that withstands sun, rain, and humidity for year-round outdoor use.
• Space-Saving Design with Hidden Ottomans : Ingeniously designed 4 ottomans tuck neatly under the chairs and table, saving space and maintaining a clean, organized patio look.
• Dinning Table : Designed with a sturdy frame and a spacious tabletop, it combines durability with elegance. Its smooth finish and stylish design make it a perfect addition to any dining room.
• Comfortable Cushioned Seating : Includes soft, water-resistant seat cushions with removable zippered covers for easy washing ensuring comfort during long patio gatherings.
• Versatile Use for Any Outdoor Setting : Ideal for patios, gardens, balconies, decks, or poolside areas designed to complement modern and contemporary outdoor spaces.
• Multi-Functional Ottomans for Extra Seating or Footrests : Use the ottomans as footrests or additional seating perfect for entertaining guests or relaxing outdoors in comfort.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number 9352826443

Description:

Upgrade your patio, garden, or backyard with this elegant 9-piece outdoor dining set, featuring premium handwoven rattan furniture built for all-weather durability and lasting style. The set includes a spacious dining table, 4 cushioned chairs, and 4 ottomans that neatly tuck under the table for a sleek, space-saving design. Crafted with a strong powder-coated metal frame and high-quality weather-resistant rattan, this dining set is designed to withstand rain, sun, and outdoor wear. The soft, breathable cushions provide exceptional comfort for long meals or evening gatherings, and removable covers make cleaning a breeze. Whether you're entertaining guests or enjoying family meals outdoors, this rattan patio set delivers both function and flair. Perfect for patios, balconies, poolside areas, and gardens, this set blends modern design with practical features, ensuring comfort and style in any outdoor setting.

Specifications:

• Furniture Color: Dark Brown
  
• Cushion Color: Cream
  
• Frame Material: Powder Coated Metal
  
• Furniture Material: Rattan Wicker
  
• Cushion Fabric: Water Resistant
• 8 Chair Dimension: 21″Lx21″Wx34″H
  
• 1 Table Dimension: 43″Lx43″Wx28.5″H
  
• Ottoman Dimension: 16″Lx16″Wx15″H
• Cushion Thickness: 3″
  
• Table Top: Without Glass

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery