Nivara Outdoor Dual-Tone Wicker Single Seater Egg Swing Chair

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 90244 98312

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Elegant Dual Tone Handwoven Design  : Features a unique, two-tone split-color aesthetic combining deep dark brown on top and natural beige on the lower basket. The smooth tear-drop egg shape adds a contemporary, cozy focus to any modern space.   
  
• All-Weather Premium HDPE Wicker  : Crafted with high-density, UV-resistant, and weather-proof PE rattan wicker hand-woven over a heavy-duty powder-coated steel frame. It resists fading, cracking, rust, and water damage for year-round outdoor durability.   
  
• Plush Comfort & Dense Cushioning  : Comes with an ultra-soft, high-density cream-colored cushion set including integrated backrest, headrest, and side arm supports. Encased in a water-repellent, removable, and easy-to-clean fabric cover.   
  
• Sturdy Safe & Heavy Duty Stand: Supported by a robust circular base frame and a heavy-duty curved steel stand with suspension chain hardware for smooth, safe swinging and high weight capacity.   
  
• Versatile Indoor & Outdoor Use  : Perfect for lounging, reading, or relaxing on your balcony, garden patio, poolside deck, porch, living room, terrace, or bedroom.
  
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number 6378952699
  

Description:

Elevate your outdoor and indoor lounging experience with this Dual-Tone Wicker Single Seater Egg Swing Chair. Designed with an eye-catching contrast of Dark Brown and Natural Beige hand-woven wicker, this hanging chair brings modern elegance and resort-style luxury right to your home.   Design & Model Inspired by modern minimalist Scandinavian and bohemian decor, this egg-shaped hanging chair features an ergonomic pod structure that cradles your body for optimal relaxation. Its curved teardrop silhouette and smooth dual-color horizontal transition make it a stylish centerpiece for both contemporary and classic settings.   Wicker Quality & Frame Construction Crafted using top-tier, commercial-grade High-Density Polyethylene (HDPE) synthetic wicker rattan. This all-weather material is explicitly engineered to withstand harsh sunlight, rain, moisture, and temperature fluctuations without peeling, cracking, or fading. The inner frame and stand are built from heavy-gauge tubular steel treated with a multi-layer anti-rust powder coating for long-lasting stability and strength.   Cushion Quality & Comfort Sink into total luxury with the included plush cream cushion. Stuffed with high-resilience fill, it offers full-body support across your back, arms, and neck. The outer cover is crafted from premium water-repellent outdoor fabric that stays soft against the skin, resists stains, and can be easily spot-cleaned or wiped down.

Included Components:

1 Hanging Chair 

Specifications:

• Furniture Color: Dark Brown & Beige
  
• Cushion Color: Cream
  
• Frame Material: Powder Coated Metal
  
• Furniture Material: Rattan & Wicker
  
• Cushion Fabric: Water Resistant
• Swing Chair Dimensions: 36″L×23″W×74″H
  
• Depth of the Seat: 23″
  
• Thickness of Cushion: 3″

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery