Outdoor 4-Piece Rope Woven Conversation Sofa Set with Wooden Top Table

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Durable Rope-Woven Design : Handwoven weather-resistant rope offers exceptional durability and modern aesthetics, maintaining its strength and appearance in outdoor conditions.
• Sturdy Powder-Coated Metal Frame : Built on a robust powder-coated metal frame that resists rust, corrosion, and daily wear ensuring long-lasting outdoor performance.
• Comfortable Seating with Cushions : Includes plush, high-density seat and back cushions with removable, washable covers for a soft, relaxed sitting experience and easy maintenance.
• Elegant Wooden Top Coffee Table : The centerpiece is a stylish wooden top table that brings warmth and a natural look, offering ample space for drinks, snacks, or décor.
• Ergonomic Sofa Design : Gently angled backrests and wide armrests provide supportive and ergonomic seating for hours of conversation or relaxation.
• Modular 4-Piece Configuration : Includes two single chairs, one 2-seater sofa, and a wooden top coffee table flexible for compact or spacious layouts.
• Ideal for Multiple Outdoor Settings : Designed for versatility, this set enhances the look and functionality of your garden, deck, lawn, terrace, or poolside lounging area.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312

Description:

Transform your outdoor space into a luxurious retreat with our 4-Piece Rope Woven Conversation Sofa Set, complete with a beautifully crafted wooden top coffee table. Whether it’s your garden, deck, lawn, terrace, or poolside area, this set blends modern design with lasting durability, offering the perfect setting for relaxed evenings, family get-togethers, or casual entertaining. Expertly handwoven with premium-quality weather-resistant rope, the seating offers a breathable, supportive experience that adapts to your body. The strong powder-coated metal frame ensures rust resistance and long-lasting sturdiness, while the plush, thick cushions provide cloud-like comfort and support, even during long lounging sessions. The centerpiece of the set a spacious wooden top table adds a touch of rustic elegance while offering a practical space for serving snacks, drinks, or decor. It's perfect for enjoying morning coffee, sunset cocktails, or weekend brunch under the open sky.

Specifications:

• Furniture Color: Grey
  
• Cushion Color: Grey
  
• Frame Material: Powder Coated Metal
  
• Furniture Material: Rope
  
• Cushion Fabric: Water Resistant
• Single Seater Dimension: 25″Lx28″Wx31″H
  
• Double Seater Dimension: 50″Lx28″Wx31″H
  
• Table Dimension: 36″Lx22″Wx17″H
  
• Cushion Thickness: 5″

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery