Outdoor 5 Piece Patio Wicker Furniture Set

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Premium HDPE All-Weather Wicker : Handwoven dark brown synthetic rattan ensures long-lasting performance in sun, rain, and humidity. UV-resistant and fade-proof for year-round outdoor use without cracking or peeling.
  
• Strong Powder-Coated Metal Frame : Rustproof and corrosion-resistant construction for superior stability and longevity. Lightweight yet sturdy design allows for easy movement and arrangement in any space.
  
• Plush Cream Cushions with Zippers : 3” thick seat cushions provide soft, supportive comfort during long sitting sessions. Water-resistant, removable covers are easy to clean and maintain for outdoor durability.
  
• Ergonomic Seating Design : High backrests and curved armrests enhance comfort and promote relaxed posture. Chairs designed with optimal height and seating depth for casual dining or lounging.
  
• Glass Top Bistro Table : Elegant and functional coffee table with a scratch-resistant glass top. Perfect for serving drinks, snacks, or displaying décor with added safety and easy cleaning.
  
• Compact & Space-Saving Layout : Ideal for balconies, patios, poolside corners, or small backyard nooks. Ottoman-style stools can tuck neatly under the chairs or table for minimal storage footprint.
  
• Stylish Contrast & Neutral Tones : Dark brown wicker pairs beautifully with cream cushions, blending well with natural surroundings or modern patio themes. Versatile look complements wood decks, tiled porches, or stone patios.
  
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312

Description:

Turn your outdoor space into a cozy retreat with this elegant 5-Piece Patio Furniture Conversation Set. Designed to combine comfort, style, and durability, this bistro-style set is perfect for everything from casual lounging to evening get-togethers. Crafted with premium handwoven all-weather wicker in a rich dark brown finish, it seamlessly complements outdoor décors while withstanding sun, rain, and daily wear. The set includes two cushioned armchairs, two versatile ottomans, and a matching coffee table with a smooth glass top, offering both comfort and practicality. The cream-colored cushions add a refreshing contrast and are filled with thick, high-density foam to provide cloud-like relaxation. The removable cushion covers are easy to clean, making maintenance a breeze. Whether you're sipping morning coffee on your porch or entertaining guests by the pool, the ergonomic design of the chairs and the added footrests (which neatly tuck under the chairs when not in use) ensure a perfect balance of luxury and function. The lightweight yet sturdy powder-coated frame ensures long-lasting performance without compromising portability. Make your outdoors an extension of your home this 5-piece conversation set offers the ideal blend of charm, convenience, and comfort for any season.

Specifications:

• Furniture Color: Dark Brown
  
• Cushion Color: Cream
  
• Furniture Material: Rattan & Wicker
  
• Cushion Fabric: Water Resistant (R)
• Frame Material: Powder-Coated Metal
  
• Size of Single Sofa: 21″Lx24″Wx34″H
  
• Size of Tea Table: 17″Lx17″Wx17″H
  
• Ottoman Size: 20″Lx22″Wx12.5″H
  
• Thickness of Cushion: 3″
  

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery