Outdoor 5 Seater Rope Conversation Sofa Set

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Spacious 5-Seater Arrangement : Includes a 3-seater sofa, 2 single armchairs, and a central coffee table. Designed for intimate gatherings or relaxed lounging in outdoor spaces.
  
• Modern Rope Weaving Design : Handwoven with premium outdoor rope for a contemporary, stylish look. Adds visual texture and elegance, blending seamlessly into natural surroundings.
  
• Glass-Top Coffee Table : Glass top provides a stable, scratch-resistant surface. Easy to clean and ideal for serving drinks, snacks, or displaying decor.
  
• Plush Cushions with Removable Covers : Thick seat and back cushions for superior comfort. Water-resistant, removable cushion covers for easy cleaning and maintenance.
  
• Ergonomic Comfort & Aesthetic Appeal : Curved backrests and wide seats offer ergonomic support. Sleek design in neutral tones complements modern patios, terraces, or garden settings.
  
• Materials : Powder-Coated metal frame for rust-resistance and strength. Foam-filled with zipper covers that are weather-resistant and breathable. Rope is treated to resist fading, fraying, and mold/mildew from moisture and sun exposure.
  
• Indoor-Outdoor Versatility : Lightweight yet sturdy construction makes it easy to reposition or store during off-seasons. Ideal for balconies, rooftop terraces, garden patios, or poolside lounging.
  
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312
  

Description:

Transform your outdoor space into a stylish and relaxing retreat with this elegantly crafted 5-seater patio rope sofa set, complete with a glass top coffee table. Designed for gardens, backyards, terraces, and patios, this conversation set brings together modern design, outdoor durability, and superior comfort to enhance your lifestyle under the open sky. Built with a strong powder-coated metal frame, the set offers excellent stability and long-lasting performance. The seats are wrapped in handwoven weather-resistant rope, giving a contemporary look while withstanding sun, rain, and daily wear. Plush, foam-padded cushions provide soft, ergonomic support for hours of relaxed lounging, and the removable, washable covers make maintenance effortless. At the center, the sleek glass top coffee table offers a spacious surface for your snacks, drinks, or décor items, while its stable base ensures safety and durability. Whether you’re hosting evening conversations, enjoying morning coffee, or unwinding with a book, this 5-seater set offers the perfect space to connect and relax.

Specifications:

• Furniture Color: Dark Brown
  
• Cushion Color: Cream
  
• Frame Material: Powder Coated Metal
  
• Furniture Material: Rope
  
• Cushion Fabric: Water Resistant
  
• 3 Seater Sofa Dimensions: 70"L×26"W×30"H
  
• 2 Single Seater Dimensions: 25"L×26"W×30"H
  
• 1 Center Table Dimensions: 36"L×24"W×16"H
  
• Thickness of Cushion: 3"
  

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery