Outdoor Cast Aluminium 5-Piece Patio Bistro Set (Grey)

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Durable Cast Aluminium Construction : Rust-proof, fade-resistant, and weatherproof, ensuring years of outdoor use.
• Elegant Design with Powder-Coated Finish : Intricate lattice pattern and smooth finish add classic sophistication to your patio décor.
• Comfortable Seating Experience : Ergonomic chair design with curved backrests and wide seats for extended comfort.
• Functional & Versatile Table : Round table with a central umbrella hole, accommodating 9ft–10ft umbrellas for shade.
• Lightweight Yet Sturdy : Easy to rearrange while maintaining high weight-bearing capacity (approx. 150 kg per chair, 50 kg table).
• Low Maintenance : Scratch-resistant surface, easy-to-clean material, and all-weather resilience.
• Ideal for Multiple Environments : Perfect for gardens, terraces, balconies, lawns, poolside, or outdoor cafés.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312
  

Description:

The Aluminium Outdoor 5-Piece Patio Bistro Set is a perfect blend of style, strength, and comfort, designed to elevate any outdoor space. Crafted from high-quality cast aluminium, this set is built to withstand diverse weather conditions, ensuring long-lasting durability without rusting, fading, or warping. Its timeless design, paired with a smooth powder-coated finish, provides a sophisticated look that complements gardens, balconies, terraces, poolside areas, or patios. The set includes four ergonomically designed chairs and a spacious round table, featuring a central umbrella hole for shade options, making it versatile for both sunny and breezy days. The lightweight yet sturdy aluminium frame makes it easy to move, while the elegant lattice and floral pattern details enhance its decorative appeal. Comfort is prioritized with gently curved backrests and wide seating, allowing you to relax for hours while dining, sipping tea, or enjoying conversations. Low maintenance and scratch-resistant, this bistro set promises both functionality and aesthetic charm, making it a valuable addition to any outdoor setting.

Specifications:

• Furniture Color: Grey
  
• Frame Material: Cast Aluminum
  
• Chair Dimensions: 21″L×20.5″W×34″H
  
• Table Dimensions: 35″L×35″W×30″H
• Note: Assembly Required

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery