Outdoor Rattan Wicker Bar Chairs Set of 2

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Durable Powder-Coated Metal Frame : Provides strong structural support and long-lasting stability for outdoor use.
• All-Weather HDPE Rattan Wicker : Handwoven synthetic rattan resists fading, cracking, and UV damage in any season.
• Ergonomic High Backrest & Footrest : Designed for maximum seating comfort and proper posture support.
• Water-Resistant Cushions with Zipper Covers : Soft, padded seat cushions with removable, washable covers for easy cleaning.
• Rust & Fade Resistant Construction : Built to withstand rain, sun, and moisture without compromising look or strength.
• Lightweight yet Sturdy Design : Easy to move while maintaining excellent weight-bearing capacity.
• Anti-Skid Foot Pads : Protect floors and ensure added stability on different surfaces.
• Versatile Use : Ideal for patios, balconies, garden bars, or poolside settings.
• We offer customization as per your preference for furniture and cushion colors. Share your requirements on WhatsApp at ‪+91 90244 98312‬.

Description:

Upgrade your patio, balcony, or backyard with this elegant 2-piece outdoor rattan wicker bar chair set, crafted for those who appreciate both style and function. Whether you’re sipping coffee at sunrise or entertaining guests under the stars, these high-back bar chairs transform any outdoor space into a luxurious retreat. Each chair is expertly handwoven with weather-resistant HDPE rattan, offering a rich, natural look that withstands sun, rain, and daily use without fading or fraying. The powder-coated metal frame ensures long-lasting durability and rust resistance, making it perfect for year-round enjoyment. Designed with comfort in mind, the chairs feature ergonomically designed backrests and integrated footrests, supporting relaxed seating for extended conversations or quiet moments. The included plush seat cushions—covered in water-resistant fabric with removable, washable covers—deliver cloud-like comfort and easy maintenance. Lightweight yet sturdy, they’re easy to move and perfect for a variety of setups—from poolside lounging to high-top balcony breakfasts.

Specifications:

• Furniture Color: Beige
  
• Cushion Color: Off-White
  
• Frame Material: Powder Coated Metal
  
• Furniture Material: Rattan Wicker
  
• Cushion Fabric: Water Resistant
• Chair Dimension: 20″Lx22″Wx45″H
  
• Cushion Thickness: 2″

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery