Outdoor Rattan Wicker Hanging Swing Chair with Cushion

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Durable All-Weather Wicker Construction : Handwoven HDPE rattan wicker is UV-resistant, waterproof, and built to withstand years of outdoor use without fading, cracking, or splintering.
  
• Strong Powder-Coated Metal Frame : Engineered with a heavy-duty powder-coated metal frame, this swing chair offers excellent rust resistance and supports a high weight capacity of up to 250–300 kg, making it perfect for two adults.
• Spacious & Comfortable Dual Seating : Generously sized to seat two people comfortably. Comes with plush, overstuffed cushions and a soft headrest pillow, providing cloud-like relaxation for extended lounging.
• Elegant & Modern Design : Features a stylish open-weave wicker pattern and neutral tones that blend seamlessly into gardens, patios, balconies, or porches enhancing your outdoor décor with timeless charm.
• Weather-Resistant Cushions with Washable Covers : Cushions are wrapped in water-resistant polyester fabric, making them ideal for outdoor use. Zippered covers are removable and washable for easy maintenance.
• Easy Assembly & Maintenance : Comes with all necessary hardware and instructions for quick setup. The materials are easy to clean just wipe down with a damp cloth.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312
  

Description:

Upgrade your outdoor relaxation with this stylish and durable 2-Person Outdoor Wicker Porch Swing. Crafted with a sturdy powder-coated metal frame and handwoven all-weather PE rattan, this swing is built to withstand sun, rain, and daily use without fading or cracking. The spacious dual-seat design comfortably fits two adults, while the soft, thick cushions and supportive backrest offer superior comfort for hours of lounging. Its elegant woven design blends beautifully with any patio, garden, or balcony décor, making it a perfect addition to your outdoor space. Easy to hang and maintain, this weather-resistant porch swing adds charm and functionality to your backyard retreat.

Specifications:

• Furniture Color: Light Grey
  
• Cushion Color: Off-White
  
• Frame Material: Powder Coated Metal
  
• Furniture Material: Rattan and Wicker
  
• Cushion Fabric: Water Resistant
• Swing Dimension: 46"Lx24"Wx20"H
• Chain Size: 6-Foot Length
  
• Spring, Chain, S-Shaped Hook

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery