Outdoor Rattan Wicker Lounger Set with Sheesham Wood Top Table

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Premium Rattan Wicker Build  : Crafted with high-quality, all-weather rattan wicker, this lounger set is designed to withstand sun, rain, and outdoor conditions while maintaining its elegant look for years.
• Sheesham Wooden Armrests  : The sturdy Sheesham wood armrests add a touch of natural luxury, offering excellent durability along with a smooth and comfortable resting experience.
  
• Adjustable Reclining Backrest  : Designed for personalized comfort, the lounger features an adjustable backrest, allowing you to relax, read, or sunbathe in your preferred position.
• Wooden Top Side Table  : The matching side table with a premium wooden top provides a stylish and functional space to keep drinks, snacks, or essentials within easy reach.
• Comfortable Cushioned Seating  : Equipped with thick, soft cushions, this lounger set ensures superior comfort, making it perfect for long hours of relaxation by the poolside, garden, or patio.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number 6378952699

Description:

Upgrade your outdoor space with this premium Outdoor Rattan Wicker Lounger Set, thoughtfully designed for both style and comfort. Crafted with high-quality, all-weather rattan wicker, this lounger set offers excellent durability, making it perfect for gardens, patios, balconies, and poolside relaxation. The sturdy powder-coated metal frame ensures long-lasting strength, while the handwoven wicker adds a touch of elegance and sophistication. The standout feature of this set is its beautifully finished Sheesham wooden armrests, which not only enhance the aesthetic appeal but also provide a smooth and natural feel for added comfort. Complementing the loungers is a sleek table with a Sheesham wooden top, offering a durable and stylish surface for keeping drinks, books, or décor items. Designed with ergonomic reclining support, the loungers allow you to unwind in complete comfort, whether you're sunbathing, reading, or simply enjoying fresh air. The breathable and weather-resistant materials ensure easy maintenance and year-round usability. Perfectly blending modern design with natural wooden elements, this lounger set is an ideal choice for those who seek luxury, durability, and timeless outdoor charm.

Specifications:

• Furniture Color: Dark Brown
  
• Cushion Color: Cream
  
• Frame Material: Powder Coated Metal
  
• Furniture Material: Rattan Wicker
  
• Cushion Fabric: Water Resistant
  
• Lounger Dimensions: 78"L×26"W×16"H
  
• Table Dimensions: 20"L×20"W×20"H
  
• Thickness of Cushion: 3"
  

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery