Outdoor Rattan Wicker Patio Conversation Furniture Set (Dark Brown & Cream)

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Premium Handwoven Wicker Construction  : Crafted with high-quality all-weather wicker rattan, this outdoor sofa set delivers excellent durability, fade resistance, and long-lasting beauty. The tightly woven wicker design gives the furniture a modern luxury appearance while ensuring strength for daily outdoor use.
• Strong Powder-Coated Metal Frame  : Built on a heavy-duty powder-coated metal frame, this patio furniture set offers superior stability and rust resistance. The reinforced structure provides reliable support and maintains its shape even in changing outdoor weather conditions.
• Spacious & Versatile Seating Design  : This outdoor conversation set includes a comfortable 3-seater sofa, a stylish armless single seater, a multipurpose ottoman, and a compact center table. The modular-style arrangement creates a cozy and flexible seating setup for gardens, patios, balconies, decks, and poolside areas.
• Thick Cushions for Superior Comfort  : Designed with soft, supportive seat and back cushions, this wicker sofa set provides relaxing comfort for long outdoor gatherings. The plush cushions enhance seating comfort while adding an elegant contrast to the woven wicker frame.
• Modern Open-Weave Contemporary Style  : Featuring a clean geometric wicker pattern with a sleek low-profile silhouette, this outdoor furniture set brings a sophisticated modern touch to any outdoor space. The stylish center table perfectly complements the seating arrangement for serving snacks, beverages, or décor items.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number 6378952699

Description:

Upgrade your outdoor living experience with this premium outdoor wicker sofa set, thoughtfully designed to combine luxury style, lasting durability, and everyday comfort. This elegant patio conversation set includes a spacious 3-seater sofa, one modern armless single seater, a versatile ottoman, and a matching center table, making it ideal for relaxing with family and entertaining guests outdoors. The furniture is expertly crafted using high-quality handwoven wicker rattan that is durable, weather-resistant, and designed for long-term outdoor performance. Its beautifully woven open-grid wicker pattern adds a refined contemporary look while maintaining excellent strength and breathability. Supported by a sturdy powder-coated metal frame, the set delivers exceptional stability, rust resistance, and structural durability for year-round outdoor use. The deep seating cushions are thick, soft, and comfortable, providing a relaxing lounging experience for patios, gardens, terraces, lawns, balconies, and poolside spaces. The neutral cushion tones blend beautifully with modern outdoor décor while creating a fresh and luxurious atmosphere. The compact center table offers convenient space for drinks, snacks, flower vases, or decorative accessories, while the ottoman can be used as extra seating or a comfortable footrest. With its modern shape, premium materials, and versatile functionality, this outdoor wicker sofa set is a perfect addition to stylish outdoor spaces.

Specifications:

• Furniture Color: Dark Brown
  
• Cushion Color: Cream
  
• Frame Material: Powder Coated Metal
  
• Furniture Material: Rattan Wicker
  
• Cushion Fabric: Water Resistant
  
• 1 Three Seater Dimensions: 76″L×26″W×31″H
  
• 1 Single Seater Dimensions: 22″L×26″W×31″H
  
• 1 Center Table Dimensions: 24″L×24″W×17″H
  
• 1 Ottoman Dimensions: 22″L×22″W×17″H 
• Thickness of Cushion: 3″

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery