Outdoor Rope 4-Piece Sofa Set (White & Grey)

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• All-Weather Rope Construction : Handwoven rope made from weather-resistant synthetic fiber that resists fading, fraying and brittleness retains look and strength through sun, rain and humidity.
• Solid Wooden Legs : Strong wooden legs add warm style and stability; sealed or lacquered finish protects against moisture and reduces checking or swelling outdoors.
• Glass Top on Coffee Table : Smooth, easy-clean glass provides a premium look and is simple to wipe down safely secured to the table frame for stability.
• Comfortable Cushions : Removable seat and back cushions use fast-draining foam and breathable cores so they dry quickly after splashes and are comfortable for long sits. Zippered covers make spot cleaning and machine washing easy reduces maintenance and extends cushion life.
• Ergonomic Seating Design : Slightly reclined backrests, supportive seat depth and hand-friendly armrest heights combine for relaxed, lounge-style comfort.
• Stylish, versatile aesthetic : Modern rope weaving with wooden legs and glass creates a premium look that fits gardens, lawns, terraces and pool decks pairs well with many decor palettes.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312
  

Description:

Elevate your outdoor living space with the All-Weather Patio Rope Sofa Set, a perfect blend of durability, elegance, and comfort. Thoughtfully designed with premium handwoven rope and supported by sturdy wooden legs, this set exudes modern sophistication while ensuring long-lasting performance in any season. The glass top coffee table adds a touch of refinement and provides a stable surface for beverages, décor, or outdoor essentials. Built to withstand diverse weather conditions, the set features all-weather rope and a resilient frame that resist fading, moisture, and wear, making it ideal for year-round outdoor use. The ergonomic seating design, complemented by plush, water-resistant cushions, ensures superior comfort for long hours of relaxation or entertaining guests. With its versatile appeal, this rope sofa set seamlessly enhances gardens, lawns, poolside decks, and terrace lounges, bringing a resort-like charm to any setting. Whether used for casual gatherings, family relaxation, or evening conversations, it offers the perfect combination of style and functionality.

Specifications:

• Furniture Color: White
• Cushion Color: Grey
• Frame Material: Powder Coated Metal
• Furniture Material: Rope
• Cushion Fabric: Water Resistant
• 1 Double Seater Dimensions: 48″L×26″W×32″H
• 2 Single Seater Dimensions: 25″L×26″W×32″H
• 1 Center Table Dimensions: 34″Lx22″W×17″H
• Thickness of Cushion: 3″
  

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery