Outdoor Rope 6-Seater Sofa Set

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Complete 6-Seater Configuration : Includes one spacious 3-seater sofa, two comfortable single-seaters, one multifunctional ottoman & one elegant center table ideal for large families or entertaining guests outdoors.
  
• Premium All-Weather Rope Construction : Handwoven rope that is UV-resistant, fade-proof, and water-resistant ensuring durability through all seasons without cracking or peeling.
  
• Strong & Stable Metal Frame : Powder-coated metal frame beneath the rope provides structural integrity and rust resistance, offering reliable support for heavy use while staying lightweight for easy repositioning.
  
• Comfortable, Washable Cushions : Equipped with 4" thick foam cushions covered in water-repellent, UV-resistant fabric with hidden zippers for easy removal and machine washing ideal for long-term outdoor use.
  
• Modular & Versatile Arrangement : Each piece is separate, allowing customizable layouts to fit patios, poolside decks, balconies, garden areas or scattered seating zones.
  
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312

Description:

Transform your indoor or outdoor lounge into a luxurious retreat with this beautifully crafted 6-seater rope sofa set. Designed for comfort, style, and versatility, this set includes a spacious three-seater sofa, two cozy single-seater chairs, a modern coffee table with ample tabletop space, and a multifunctional ottoman that doubles as extra seating or a footrest. Crafted with premium-quality materials, each piece in this set is built to last, offering exceptional durability and resistance to daily wear and tear. The cushions are thick, soft, and supportive perfect for long hours of relaxation, social gatherings, or quiet evenings. The ottoman offers additional comfort and space-saving functionality, while the sleek coffee table serves as the perfect centerpiece for snacks, drinks, or decor. Whether you're entertaining guests or lounging with family, this sofa set provides the perfect blend of modern aesthetics and functional comfort. It enhances any space be it your living room, balcony, patio, or garden making it more inviting and stylish.

Specifications:

• Furniture Color: Grey
  
• Cushion Color: Dark Grey
  
• Frame Material: Powder Coated Metal
  
• Furniture Material: Rope
  
• Cushion Fabric: Water Resistant
• 1 Three Seater Dimension: 74"Lx25.5"Wx29"H
  
• 2 Single Seater Dimension: 25.5"Lx25.5"Wx29"H
  
• 1 Ottoman Dimension: 20"Lx20"Wx17"H
  
• 1 Coffee Table Dimension: 36"Lx24"Wx17"H
  
• Cushion Thickness: 4″
  

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery