Outdoor Single Seater Basket Swing For Balcony & Garden

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Durable & Weather-Resistant Materials : Constructed with rustproof powder-coated metal frame. Handwoven all-weather HDPE wicker or weather proof rope for long-term use. UV-resistant and moisture-resistant to withstand harsh outdoor elements.
  
• Ergonomic & Comfortable Seating : Deep, curved basket design supports the back and promotes relaxation. Comes with a soft, thick cushion with water-repellent and fade-resistant fabric. Breathable design keeps air flowing for cool, comfortable seating.
  
• Compact & Space-Saving Design : Ideal for small balconies or tight garden corners. Vertical hanging design utilizes height rather than floor space. Optional folding or detachable seat for easy storage when not in use.
  
• Stylish & Versatile Aesthetic : Contemporary handwoven design suits modern and natural décor styles. Available in neutral or bold colors to match outdoor settings. Suitable for balconies, gardens, terraces, or even indoor lounges.
  
• Low-Maintenance Finishes : Smooth powder coat and synthetic weave can be wiped clean with mild soap and water no special treatments required.
  
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312

Description:

Elevate your outdoor living with our Outdoor Single-Seater Basket Swing, the perfect addition to balconies, gardens, patios, and terraces. Thoughtfully crafted for both comfort and style, this hanging chair blends elegance with lasting durability turning any outdoor space into a cozy personal retreat. Constructed using a rust-resistant powder-coated metal frame and handwoven with high-quality all-weather HDPE rattan, this swing resists fading, cracking, and weather damage, ensuring long-term performance in all seasons. The ergonomically curved basket design offers superior lumbar support and a relaxed seating posture. Paired with ultra-soft, water-resistant cushions, it delivers a cloud-like experience for reading, sipping coffee, or simply unwinding. With its modern egg-shaped silhouette and neutral tones, this swing complements a wide range of outdoor aesthetics from boho-chic balconies to contemporary garden lounges.

Specifications:

• Furniture Color: Grey
  
• Cushion Color: Dark Grey
  
• Frame Material: Powder Coated Metal
  
• Furniture Material: Rattan Wicker
  
• Cushion Fabric: Water Resistant
• Swing Dimension: 48″Lx48″Wx68″H
  
• Base : 30″L
  

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery