Outdoor Rope 3 Piece Patio Bistro Set (Beige & Cream)

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Durable Metal Frame  : Strong powder-coated metal frame provides excellent strength, stability, and rust resistance for long-lasting outdoor use.
• UV-Resistant Rope  : Premium handwoven rope is UV-resistant, weather-resistant, and designed to retain its appearance in outdoor conditions.
• Comfortable Cushions  : Soft 2-inch thick water-resistant and zipper seat cushions offer lasting comfort and support for everyday relaxation.
• Glass Top Table  : Elegant round glass top table is easy to clean, scratch-resistant, and perfect for drinks, snacks, or décor.
• Strong Weight Capacity  : Each chair is engineered to support up to 100 kg, ensuring reliable seating and durability.
• Modern Outdoor Design  : Contemporary rope weaving and sleek finish make this 4-seater set ideal for patios, balconies, gardens, lawns, and poolside spaces.
  
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number 6378952699

Description:

Upgrade your outdoor living space with this stylish 4-seater rope patio conversation set. Built with a sturdy powder-coated metal frame and premium UV-resistant handwoven rope, it offers exceptional durability for year-round outdoor use. The chairs feature soft 2-inch thick water-resistant cushions for enhanced comfort, while the elegant glass top table provides a practical surface for drinks, snacks, or decorative accents. Each chair supports up to 100 kg, ensuring reliable performance and stability. Perfect for patios, balconies, gardens, terraces, and poolside areas, this modern outdoor furniture set combines contemporary design, comfort, and weather-resistant materials for everyday relaxation and entertaining.

Included Components:

2 Single Seater Chairs + 1 Table

Specifications:

• Furniture Color: Beige
  
• Cushion Color: Cream
  
• Furniture Material: Rope
  
• Frame Material: Powder-Coated Metal
  
• Cushion Fabric: Water Resistant
• 2 Single Chairs Dimension: 23"L x 18"W x 31"H
• Center Table Dimension: 23"L x 23"W x 23"H
• Cushion Thickness: 2"

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery