Outdoor Wicker 5-Piece Patio Set with Outdoor Umbrella

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• All-Weather Wicker Construction  : Crafted with high-quality, hand-woven wicker that resists fading, cracking, and peeling, ensuring long-lasting durability in sun, rain, and humidity.
• Durable Powder-Coated Metal Frame  : Strong, rust-resistant metal framing supports chairs and table for maximum stability and longevity, ideal for outdoor use year-round.
• Spacious Glass-Top Coffee Table  : Includes a stylish glass-top table that’s easy to clean and offers ample space for drinks, snacks, and décor—ideal for outdoor gatherings.
• Stylish & Functional Outdoor Umbrella  : Includes a large, adjustable outdoor umbrella to provide ample shade and protection from UV rays, enhancing comfort during sunny days.
• Complete 5-Piece Set for Outdoor Entertaining  : This set includes 4 chairs and a coordinating table with umbrella hole, creating a cohesive and inviting patio space perfect for family gatherings, barbecues, and outdoor relaxation.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312
  

Description:

Transform your outdoor space into a stylish and comfortable retreat with this premium Outdoor Wicker 5-Piece Patio Set with Outdoor Umbrella. Crafted with durable all-weather HDPE wicker and supported by a sturdy powder-coated metal frame, this set is designed to withstand sun, rain, and everyday outdoor use while maintaining its elegant look. The set includes four generously sized chairs with plush, high-density cushions that offer exceptional comfort and support perfect for relaxing with family and friends or enjoying lazy afternoons in the fresh air. At the center, a sleek glass-top coffee table provides a stable surface for drinks, snacks, and décor, making it ideal for entertaining guests or holding outdoor essentials. The included large outdoor umbrella adds shade and protection from harsh sunlight, allowing you to enjoy your patio in comfort throughout the day. With its combination of comfort, durability, and timeless design, this 5-piece patio set creates an inviting outdoor environment that enhances any garden, patio, deck, or backyard. Whether you’re hosting gatherings or simply unwinding after a long day, this outdoor wicker patio set delivers both style and function for memorable outdoor moments.

Specifications:

• Furniture Color: Dark Brown
  
• Patio Umbrella Color: Red
  
• Frame Material: Powder Coated Metal
  
• Furniture Material: Rattan Wicker
  
• Chair Dimensions: 23″Lx18″Wx31″H
  
• Table Dimensions: 23″Lx23″Wx23″H
  
• Patio Umbrella Dimension: 5.5-104.5″Wx5.5-104.5″Dx96.5″H
  
• Umbrella Base: 20″Wx20″Dx13″H

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery