Outdoor Wicker Egg Chair with Ottoman (Black & Off-White)

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Premium Handwoven All-Weather Wicker  : Crafted from high-quality synthetic wicker, this outdoor egg chair is designed to withstand varying weather conditions. The tightly woven wicker offers excellent durability, UV resistance, and long-lasting beauty while maintaining its elegant appearance season after season.
  
• Strong Powder-Coated Metal Frame  : Built on a sturdy powder-coated steel frame, the chair and ottoman provide exceptional stability and support. The rust-resistant metal construction ensures reliable performance for outdoor spaces such as patios, gardens, balconies, and poolside areas.
  
• Elegant Egg-Shaped Cocoon Design  : The distinctive egg-shaped silhouette creates a cozy and private retreat for relaxation. Its curved enclosure offers a sense of comfort while adding a sophisticated and contemporary touch to any outdoor or indoor setting.
  
• Plush Cushions & Matching Ottoman  : Featuring thick, comfortable seat and back cushions along with supportive side pillows, this chair delivers superior relaxation. The matching ottoman allows you to stretch out your legs and enjoy a complete lounging experience.
  
• Versatile Indoor & Outdoor Use  : Designed to complement modern, contemporary, and resort-style décor, this wicker egg chair set is perfect for balconies, gardens, patios, terraces, sunrooms, and living spaces, creating an inviting relaxation corner anywhere.
  
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number 6378952699
  

Description:

Transform your outdoor living space with the Devoko Outdoor Wicker Egg Chair and Ottoman Set, a perfect blend of luxury, comfort, and durability. Featuring a beautifully crafted egg-shaped design, this lounge chair creates a cozy retreat where you can relax, read, or enjoy peaceful outdoor moments. The chair is handwoven using premium-quality all-weather wicker that offers excellent resistance to fading, moisture, and daily outdoor exposure. Its sturdy powder-coated metal frame provides reliable strength and long-term durability while maintaining a sleek, modern appearance. Designed with comfort in mind, the spacious seat includes thick, plush cushions and supportive side pillows that cradle your body. The matching ottoman enhances the lounging experience by allowing you to comfortably elevate your feet and unwind after a long day. With its sophisticated woven pattern, elegant curved shape, and neutral cushion color, this wicker egg chair effortlessly enhances patios, balconies, gardens, poolside areas, and indoor living spaces. Whether used as a statement piece or a personal relaxation nook, this stylish chair combines exceptional comfort, durability, and timeless design to elevate any setting.

Included Components:

1 Egg Chair + 1 Ottoman

Specifications:

• Furniture Color: Black
  
• Cushion Color: Off-White 
  
• Frame Material: Powder Coated Metal
  
• Furniture Material: Rattan & Wicker
  
• Cushion Fabric: Water Resistant
• Chair Dimensions: 43″L×29″W×57″H
• Ottoman Dimensions: 28″L×16″W×17″H
• Depth of the Seat: 29″
  
• Thickness of Cushion: 5″

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery