Traditional Porch Outdoor Rattan Garden Swing Chair with Beige Cushion

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Premium Handwoven Rattan Construction : Crafted from high-quality, handwoven HDPE rattan, this swing chair offers a natural, rustic look while ensuring resistance to UV rays, moisture, and daily outdoor wear and tear.
  
• Durable Powder-Coated Metal Frame : The robust metal frame features a rust-resistant powder coating, providing long-term structural support and stability, even in varying weather conditions.
• Comfortable Beige Cushion : Comes with a thick, plush beige-colored seat cushion made from water-resistant fabric. Designed for prolonged lounging comfort with soft-touch and breathable texture.
• Classic Swing Design with Strong Suspension : The gently contoured swing structure is suspended by heavy-duty chains, ensuring smooth and secure motion. Perfect for porch, garden, patio, or veranda relaxation.
• Timeless Aesthetic for Outdoor Charm : The traditional rattan weave paired with neutral beige tones adds vintage elegance and blends beautifully with garden greenery or rustic décor themes, making it a centerpiece for any outdoor setting.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312
  

Description:

Elevate your outdoor relaxation with this Traditional Porch Rattan Garden Swing Chair, designed for timeless charm and exceptional comfort. Crafted from handwoven all-weather rattan, it features a durable powder-coated metal frame that withstands sun, rain, and humidity. The swing comes with a plush beige cushion pillow, providing soft, ergonomic support for hours of lounging on your porch, balcony, or garden. With its classic curved design, neutral tones, and sturdy hanging ropes, this hanging chair blends beautifully with any outdoor décor. Whether enjoying a quiet morning coffee or an evening breeze, this swing delivers both aesthetic elegance and everyday comfort. Easy to install and low maintenance, it's the perfect addition to your outdoor furniture collection.

Specifications:

• Furniture Color: Coffee Brown
  
• Cushion Color: Cream
  
• Frame Material: Powder Coated Metal
  
• Furniture Material: Rattan and Wicker
  
• Cushion Fabric: Water Resistant
• Swing Dimension: 25"Lx24"Wx18"H
  

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery