DEVOKO 3-Piece Outdoor Wicker Conversation Bistro Set(Black & Cream)

Description

Key Features:

• Ergonomic Seat with Cushion  : The patio rattan chair with ergonomic curved backrest provides cozy sitting experience for you. Each seat is equipped with a cushion filled with high-density sponge for more comfort. Also, the cover is made of wearable polyester fabric which is not easy to fade or tear. And the smooth zipper makes the cushion cover easy to remove and wash.
• Sturdy  & Durable Rattan  : All the 3 pieces are supported by powder-coated iron frame, which is heavy-duty, anti-deformation and rustproof. The structure highly strengthens the chairs, enabling each of them to withstand 150kg. Plus, the hand-woven HDPE rattan is elegant, fade-resistant and durable, ensuring prolonged service life.
• Convenient Side Table  : This patio rattan set comes with a functional side table, offering enough space for drinks and snacks. The tabletop is made of  tempered glass, which is smooth and easy to clean. In addition, the 4 suction cups keep the tabletop in place without moving around.
• Various Suitable Occasions  : This 3-piece patio rattan chair set with appealing appearance and much comfort suits for multiple places well. And the anti-slip footpads protect the ground from scratches. It will be a perfect addition to backyard, poolside, balcony, front porch and so on.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312

Description:

A conversation set is more than a place to sit; it is a place to connect. This set features an ergonomic design, comfortable cushions, and non-slip legs for extra support. Take advantage of the built-in storage & glass tabletop to hold your drinks and accessories. A removable glass top sits securely over the storage area to prevent excess moisture from entering. Weather-resistant with plush filling provides ample support and comfort.

 Specifications:

• Furniture Color: Black
• Cushion Color: Cream
• Frame Material: Powder Coated Iron
• Furniture Material: Rattan Wicker
• Cushion Fabric: Water Proof
• Sofa Dimension: 28″Lx25″Wx31″H
• Table Dimension: 17″Lx17″Wx17″H
• Cushion Thickness: 3″

WARRANTY, SHIPPING POLICY & RETURN

Refund & Return Policy
At Devoko Outdoor Furniture, our commitment is to ensure your complete satisfaction with our products. If, for any reason, you are not entirely pleased with your purchase, we've outlined our Refund and Return Policy below:

Returns
1. Initiating a Return: To initiate a return, please contact our customer service team within 7 days of receiving your order. You can reach us at support@devoko.in. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

2. Eligibility for Return: Products must be in their original condition, unused, and in the original packaging to be eligible for a return. We reserve the right to deny a return if the item does not meet these criteria.

3. Refund Process: Once your return is received and inspected, we will process a refund to the original payment method. Please allow 7-12 business days for the refund to reflect in your account.

Refunds
1. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or provide a full refund. For us to accept your return appeal in such a case, make sure to always record the process of opening the package for us to retain video proof. Write a feedback note in the above case and hand it to your courier partner.
Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

2. Refund Timelines: Refunds will be processed within 7-12 business days after receiving the returned item. The time it takes for the refund to reflect in your account may vary based on your payment method.

Cancellations

1. Order Cancellation: Orders can be canceled within 24 hours of purchase. Please contact us promptly if you wish to cancel your order.

2. Cancellation After Shipment: If the order has already been shipped, the return policy will apply.

3. Contact Information: For any questions or concerns regarding our Refund and Return Policy, please reach out to our customer service team at support@devoko.in or call us at 9352826443.
Devoko Outdoor Furniture reserves the right to update or modify this policy at any time. Please review our policies periodically for any changes.

CARE & MAINTENANCE

1. Regular Cleaning: Regularly clean your synthetic wicker rattan furniture to remove dir, dust, and debris. Use soft brush or cloth and mild soapy water to gently scrub the furniture's surface. Rinse thoroughly with clean water and allow it to dry completely before using or storing.

2. Avoid Harsh Cleaning Agents: Avoid using abrasive cleaners, harsh chemicals, or bleach on synthetic wicker rattan furniture, as they can damage the material. Stick to mild soapy water or specifically formulated cleaners recommended by the furniture manufacturer.

3. Protect from Sun and Rain: Synthetic wicker rattan furniture and rope furniture are designed to withstand outdoor conditions, but it's still important to protect it from prolonged exposure to harsh sunlight and heavy rain. Consider placing your furniture in a covered area or using protective covers when not in use. This helps prevent color fading and prolongs the lifespan of the furniture.

4. Cushion Care: If your synthetic wicker rattan furniture has cushions, it's essential to care for them separately. Most outdoor cushions have removable and washable covers, making it easier to keep them clean. Additionally, store the cushions indoors or in a dry area when not is used to protect them from moisture and mold.

5. Repair and Maintenance: Regularly inspect your synthetic wicker rattan furniture for any signs of damage, such as loose weaved or broken pieces. Repair any issues promptly to prevent further deterioration. If the furniture has removable cushions, rotate them periodically to ensure every wear and tear.

DISCLAIMER

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.