DEVOKO Outdoor Furniture 3-Piece Patio Rattan & Wicker Conversation Set (Black & Cream)

Description

Key Features:

• Perfect Design Black hand woven wicker with the comfortable look and texture of natural wicker, thicker cushions and pillows for your ultimate enjoyment, safe and wooden top table, they all have high UV resistance and water resistance for years of use.
• High Stability Both table and sofas are equipped with non-slip feet, which are firmly wrapped by iron, and each foot is attached to the bottom of the sofa or table by two nails to enhances its stability. The rhombus iron frame structure at the bottom for your full safety.
• Simple Cleaning Those cushions are made of waterproof fabric that is waterproof, UV-proof and corrosion-proof for many years to use. They only need a rag to keep them clean and tidy. While those pillows are equipped with zippers and only needs a simple cleaning.
• Best for Outdoor Living cream cushions and black wicker for elegance and harmony. Freestanding sofas can be freely combined into different position and distance according to your style. It can be placed in your garden, backyard, poolside and other places
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number 9352826443

Description:

Looking for the perfect piece of furniture for your patio? Then you can’t miss this 3 pieces patio conversation sets from DEVOKO. We use selected high-quality materials, exquisite craftsmanship, thoughtful design details and the intention for a better outdoor life to bring you this excellent outdoor furniture set. The powder coated iron frame that forms this outdoor set is strong, stable and lightweight. Weather-resistant rattan offers the perfect blend of style and durability, making this patio set easy maintenance. This patio set comes with thick sponged seat cushion and back cushion for comfort and enjoyment. With soft & breathable fabric and elastic foam padding, this rattan set with cushion will give you the feeling of sitting on a cloud. The glass coffee table matching the outdoor sofa will also bring you a premium experience, so you can use these furniture as a conversation set, dining set, lounge furniture and more. By combining different sections, you can design your own outdoor layout, and rearrange this sofa set in a variety of ways to fit your decorations or space.

Specifications:

• Furniture Color: Black
• Cushion Color: Cream
• Frame Material: Powder-Coated Iron
• Furniture Material: Rattan and Wicker
• Cushion Fabric: Waterproof 
• 2 Seater Dimensions: 48″Lx28″Wx29″H
• 2 Seater Dimensions: 44″Lx28″Wx29″H
• 1 Ottoman Dimension:28″Lx28″Wx19″H
• Center Table Dimensions: 36″Lx24″Wx16″H
• Side Table Dimension: 18″Lx28″Wx16″H

WARRANTY, SHIPPING POLICY & RETURN

Refund & Return Policy
At Devoko Outdoor Furniture, our commitment is to ensure your complete satisfaction with our products. If, for any reason, you are not entirely pleased with your purchase, we've outlined our Refund and Return Policy below:

Returns
1. Initiating a Return: To initiate a return, please contact our customer service team within 7 days of receiving your order. You can reach us at support@devoko.in. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

2. Eligibility for Return: Products must be in their original condition, unused, and in the original packaging to be eligible for a return. We reserve the right to deny a return if the item does not meet these criteria.

3. Refund Process: Once your return is received and inspected, we will process a refund to the original payment method. Please allow 7-12 business days for the refund to reflect in your account.

Refunds
1. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or provide a full refund. For us to accept your return appeal in such a case, make sure to always record the process of opening the package for us to retain video proof. Write a feedback note in the above case and hand it to your courier partner.
Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

2. Refund Timelines: Refunds will be processed within 7-12 business days after receiving the returned item. The time it takes for the refund to reflect in your account may vary based on your payment method.

Cancellations

1. Order Cancellation: Orders can be canceled within 24 hours of purchase. Please contact us promptly if you wish to cancel your order.

2. Cancellation After Shipment: If the order has already been shipped, the return policy will apply.

3. Contact Information: For any questions or concerns regarding our Refund and Return Policy, please reach out to our customer service team at support@devoko.in or call us at 9352826443.
Devoko Outdoor Furniture reserves the right to update or modify this policy at any time. Please review our policies periodically for any changes.

CARE & MAINTENANCE

1. Regular Cleaning: Regularly clean your synthetic wicker rattan furniture to remove dir, dust, and debris. Use soft brush or cloth and mild soapy water to gently scrub the furniture's surface. Rinse thoroughly with clean water and allow it to dry completely before using or storing.

2. Avoid Harsh Cleaning Agents: Avoid using abrasive cleaners, harsh chemicals, or bleach on synthetic wicker rattan furniture, as they can damage the material. Stick to mild soapy water or specifically formulated cleaners recommended by the furniture manufacturer.

3. Protect from Sun and Rain: Synthetic wicker rattan furniture and rope furniture are designed to withstand outdoor conditions, but it's still important to protect it from prolonged exposure to harsh sunlight and heavy rain. Consider placing your furniture in a covered area or using protective covers when not in use. This helps prevent color fading and prolongs the lifespan of the furniture.

4. Cushion Care: If your synthetic wicker rattan furniture has cushions, it's essential to care for them separately. Most outdoor cushions have removable and washable covers, making it easier to keep them clean. Additionally, store the cushions indoors or in a dry area when not is used to protect them from moisture and mold.

5. Repair and Maintenance: Regularly inspect your synthetic wicker rattan furniture for any signs of damage, such as loose weaved or broken pieces. Repair any issues promptly to prevent further deterioration. If the furniture has removable cushions, rotate them periodically to ensure every wear and tear.

DISCLAIMER

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.