DEVOKO Oval Shape Patio Set (Dark Brown/Off-white)

Description

Key Features:

• Built For The Outdoors  : Made of high-quality HDPE rattan wicker and iron frame, which provides a good support base. Handwoven HDPE rattan strong, durable, lightweight, and water-resistant, can withstand changeable weather.
• Provides Ultra Comfort  : Our cushions are made of waterproof fabric, water repellent, and durable. Filled with a premium 3″ sponge to stay fluffy and non-deformation, ensuring that you won’t get tired while sedentary.
• Easy To Clean  : All patio furniture set’s cushions come with zippered covers that are removable for easy cleaning; The glass tabletop adds more convenience to clean after use and a sophisticated touch as well.
• Humanized Design  : Non-slip backing with Velcro straps keeps the cushion in place tightly. The oval shape coffee table are big enough to hold your drinks, snacks, small items, etc.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number 9352826443

Description:

Whether you’re hosting an outdoor party after the summer sun has gone down, or you want to snuggle up with your family and chat into the early hours, our patio set is the ultimate focal point and creates an irresistibly ambient glow for a cozy evening outdoors. The set is made of all weather HDPE rattan and Powder coated iron frame, which ensure the durability and sturdiness for long servicing life. Besides, the removable and washable seat cushions with zippers are also included in your package, giving you the utmost comfort. Meanwhile, a modern and classic appearance can match any outdoor space. It will be a great addition to your backyard, balcony, or poolside. If you are looking for an outdoor furniture set like this, do not miss it!

Specification

• Furniture Color: Dark Brown
• Cushion Color: Off-White
• Frame Material: Powder Coated Iron
• Furniture Material: Rattan and Wicker
• Cushion Fabric: Waterproof
• 1 Three Seater Sofa Dimensions: 72″L×30″W×30″H
• 1 Double Seater Dimension: 45″Lx30″Wx30″H
• 1 Center Table Dimensions: 24″L×24″W×16″H
• The Thickness of Cushion: 3″

WARRANTY, SHIPPING POLICY & RETURN

Refund & Return Policy
At Devoko Outdoor Furniture, our commitment is to ensure your complete satisfaction with our products. If, for any reason, you are not entirely pleased with your purchase, we've outlined our Refund and Return Policy below:

Returns
1. Initiating a Return: To initiate a return, please contact our customer service team within 7 days of receiving your order. You can reach us at support@devoko.in. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

2. Eligibility for Return: Products must be in their original condition, unused, and in the original packaging to be eligible for a return. We reserve the right to deny a return if the item does not meet these criteria.

3. Refund Process: Once your return is received and inspected, we will process a refund to the original payment method. Please allow 7-12 business days for the refund to reflect in your account.

Refunds
1. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or provide a full refund. For us to accept your return appeal in such a case, make sure to always record the process of opening the package for us to retain video proof. Write a feedback note in the above case and hand it to your courier partner.
Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

2. Refund Timelines: Refunds will be processed within 7-12 business days after receiving the returned item. The time it takes for the refund to reflect in your account may vary based on your payment method.

Cancellations

1. Order Cancellation: Orders can be canceled within 24 hours of purchase. Please contact us promptly if you wish to cancel your order.

2. Cancellation After Shipment: If the order has already been shipped, the return policy will apply.

3. Contact Information: For any questions or concerns regarding our Refund and Return Policy, please reach out to our customer service team at support@devoko.in or call us at 9352826443.
Devoko Outdoor Furniture reserves the right to update or modify this policy at any time. Please review our policies periodically for any changes.

CARE & MAINTENANCE

1. Regular Cleaning: Regularly clean your synthetic wicker rattan furniture to remove dir, dust, and debris. Use soft brush or cloth and mild soapy water to gently scrub the furniture's surface. Rinse thoroughly with clean water and allow it to dry completely before using or storing.

2. Avoid Harsh Cleaning Agents: Avoid using abrasive cleaners, harsh chemicals, or bleach on synthetic wicker rattan furniture, as they can damage the material. Stick to mild soapy water or specifically formulated cleaners recommended by the furniture manufacturer.

3. Protect from Sun and Rain: Synthetic wicker rattan furniture and rope furniture are designed to withstand outdoor conditions, but it's still important to protect it from prolonged exposure to harsh sunlight and heavy rain. Consider placing your furniture in a covered area or using protective covers when not in use. This helps prevent color fading and prolongs the lifespan of the furniture.

4. Cushion Care: If your synthetic wicker rattan furniture has cushions, it's essential to care for them separately. Most outdoor cushions have removable and washable covers, making it easier to keep them clean. Additionally, store the cushions indoors or in a dry area when not is used to protect them from moisture and mold.

5. Repair and Maintenance: Regularly inspect your synthetic wicker rattan furniture for any signs of damage, such as loose weaved or broken pieces. Repair any issues promptly to prevent further deterioration. If the furniture has removable cushions, rotate them periodically to ensure every wear and tear.

DISCLAIMER

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.