Outdoor All-Weather Wicker 6-Piece Sofa Set

Refund & Return Policy

At Devoko Outdoor Furniture, customer satisfaction is important to us. Please review the policy below carefully before placing your order.

Returns

1. Return Request Window - Returns must be requested within 72 hours of delivery by emailing devokoindia@devoko.in . Returns without prior approval will not be accepted.
2. Return Eligibility

• Product must be unused, undamaged, and in original packaging
• Devoko reserves the right to reject returns that do not meet these conditions

Refund ProcessingOnce the returned product is received and inspected, the refund will be processed to the original payment method within 7–12 business days.

Replacement & Full Refund

1. Damaged or Defective Products

• Report immediately upon delivery
• An unboxing video is mandatory as proof
• A feedback note must be written and handed to the courier partner
• Replacement will be arranged after verification

Replacement Timeline - Replacements for damaged items are offered within 7 days of delivery.

Non-Returnable Items - Customized products are non-returnable and non-refundable.

Cancellations

1. Before Dispatch - Orders can be canceled within 24 hours of purchase.
2. After Dispatch / In Transit - If the order has been dispatched or is in transit:

• Both forward and return shipping charges will be deducted

The deduction will be made from the partial payment amount

Payment & Delivery Terms

1. Partial Payment - All orders require a 20% partial payment at the time of purchase.
2. COD / DOD Availability - COD may not be available in certain locations. In such cases, the DOD option can be selected. Customers will be pre-informed in advance.

Contact Details

For support or queries:
📧 devokoindia@gmail.com
📞 9256850443

Devoko Outdoor Furniture reserves the right to modify this policy at any time without prior notice. Customers are advised to review this policy periodically.

Key Features:

• Complete 6-Piece Set : Includes 1 loveseat, 2 single chairs, 2 ottomans, and 2-tier glass-top tables for a balanced mix of comfort and convenience.
• Premium All-Weather Wicker : Handwoven HDPE rattan resists UV rays, rain, and daily wear for long-lasting outdoor durability.
• Sturdy Powder-Coated Frame : Rustproof metal frame provides solid stability while remaining lightweight for easy rearrangement.
• Luxurious Cushion Comfort : Thick, water-resistant cushions with removable and washable covers ensure superior relaxation and easy upkeep.
• Dual-Purpose Ottomans : Use as footrests for lounging or as extra seating for guests.
• Elegant 2-Tier Glass-Top Table : Scratch-resistant glass adds style and functionality with an extra shelf for storage or décor.
• Ergonomic Design : Wide armrests, supportive backrests, and breathable seating for ultimate lounging comfort.
• Versatile Placement : Perfect for patios, gardens, balconies, poolside, or indoor lounge spaces.
• Space-Saving Flexibility : Ottomans can tuck under chairs or be used separately for a clutter-free setup.
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312

Description:

Transform your outdoor or indoor space into a haven of style and comfort with this elegant 6-piece sofa set, thoughtfully designed to blend modern aesthetics with functional versatility. The set includes a spacious loveseat sofa, two single-seater chairs, two multipurpose ottomans, and a sleek 2-tier glass-top table, offering both seating and storage solutions. Crafted with a durable powder-coated metal frame, the structure ensures long-lasting strength and stability. The seating is handwoven with premium all-weather wicker/rattan, resistant to fading, cracking, and wear, making it ideal for year-round use. The plush water-resistant cushions with removable, washable covers provide superior comfort and hassle-free maintenance. The ottomans serve dual purposes as footrests for added relaxation or as additional seating when needed while the 2-tier glass-top table s add convenience, offering a stylish surface for drinks, snacks, or décor, along with an extra shelf for books or accessories. Designed with an ergonomic silhouette, breathable materials, and soft cushioning, this set ensures relaxation without compromising on durability or elegance.

Specifications:

• Furniture Color: Dark Brown
  
• Cushion Color: Red
  
• Furniture Material: Rattan & Wicker
  
• Cushion Fabric: Water Resistant (R)
• Frame Material: Powder-Coated Metal
  
• Size of Love Seat Sofa: 48"Lx25"Wx31"H
• Size of Single Sofa: 26"Lx25"Wx31"H
  
• Size of Center Table: 30"Lx20"Wx16"H
  
• Ottoman Size: 21"Lx24"Wx13"H
  
• Thickness of Cushion: 3″

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

Pay 20% to place your order, and pay the remaining amount at the time of delivery. After full payment, the product will be handed over to you safely.

Note: We do not provide open-box delivery