Outdoor All-Weather Wicker 6-Piece Sofa Set

Refund & Return Policy
At Devoko Outdoor Furniture, our commitment is to ensure your complete satisfaction with our products. If, for any reason, you are not entirely pleased with your purchase, we've outlined our Refund and Return Policy below:

Returns
1. Initiating a Return: To initiate a return, please contact our customer service team within 7 days of receiving your order. You can reach us at support@devoko.in. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

2. Eligibility for Return: Products must be in their original condition, unused, and in the original packaging to be eligible for a return. We reserve the right to deny a return if the item does not meet these criteria.

3. Refund Process: Once your return is received and inspected, we will process a refund to the original payment method. Please allow 7-12 business days for the refund to reflect in your account.

Refunds
1. Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or provide a full refund. For us to accept your return appeal in such a case, make sure to always record the process of opening the package for us to retain video proof. Write a feedback note in the above case and hand it to your courier partner.
Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.

2. Refund Timelines: Refunds will be processed within 7-12 business days after receiving the returned item. The time it takes for the refund to reflect in your account may vary based on your payment method.

Cancellations

1. Order Cancellation: Orders can be canceled within 24 hours of purchase. Please contact us promptly if you wish to cancel your order.

2. Cancellation After Shipment: If the order has already been shipped, the return policy will apply.

3. Contact Information: For any questions or concerns regarding our Refund and Return Policy, please reach out to our customer service team at devokoindia@gmail.com or call us at 9024498312.
Devoko Outdoor Furniture reserves the right to update or modify this policy at any time. Please review our policies periodically for any changes.

Key Features:

• Complete 6-Piece Set  : Includes 1 loveseat, 2 single chairs, 2 ottomans, and 2-tier glass-top tables for a balanced mix of comfort and convenience.
• Premium All-Weather Wicker  : Handwoven HDPE rattan resists UV rays, rain, and daily wear for long-lasting outdoor durability.
• Sturdy Powder-Coated Frame  : Rustproof iron frame provides solid stability while remaining lightweight for easy rearrangement.
• Luxurious Cushion Comfort  : Thick, water-resistant cushions with removable and washable covers ensure superior relaxation and easy upkeep.
• Dual-Purpose Ottomans  : Use as footrests for lounging or as extra seating for guests.
• Elegant 2-Tier Glass-Top Table  : Scratch-resistant glass adds style and functionality with an extra shelf for storage or décor.
• Ergonomic Design  : Wide armrests, supportive backrests, and breathable seating for ultimate lounging comfort.
• Versatile Placement  : Perfect for patios, gardens, balconies, poolside, or indoor lounge spaces.
• Space-Saving Flexibility  : Ottomans can tuck under chairs or be used separately for a clutter-free setup. 
• We can customized the product according to buyer choice/requirements for that furniture color or cushion color. You can sent the detail on my WhatsApp number +91 90244 98312

Description:

Transform your outdoor or indoor space into a haven of style and comfort with this elegant 6-piece sofa set, thoughtfully designed to blend modern aesthetics with functional versatility. The set includes a spacious loveseat sofa, two single-seater chairs, two multipurpose ottomans, and a sleek 2-tier glass-top table, offering both seating and storage solutions. Crafted with a durable powder-coated iron frame, the structure ensures long-lasting strength and stability. The seating is handwoven with premium all-weather wicker/rattan, resistant to fading, cracking, and wear, making it ideal for year-round use. The plush water-resistant cushions with removable, washable covers provide superior comfort and hassle-free maintenance. The ottomans serve dual purposes—as footrests for added relaxation or as additional seating when needed—while the 2-tier glass-top table s add convenience, offering a stylish surface for drinks, snacks, or décor, along with an extra shelf for books or accessories. Designed with an ergonomic silhouette, breathable materials, and soft cushioning, this set ensures relaxation without compromising on durability or elegance.

Specifications:

• Furniture Color: Dark Brown
  
• Cushion Color: Cream
  
• Furniture Material: Rattan & Wicker
  
• Cushion Fabric: Water Resistant (R)
• Frame Material: Powder-Coated Iron
  
• Size of Love Seat Sofa: 48"Lx25"Wx31"H 
• Size of Single Sofa: 26"Lx25"Wx31"H
  
• Size of Center Table: 30"Lx20"Wx16"H
  
• Ottoman Size: 21"Lx24"Wx13"H
  
• Thickness of Cushion: 3″

1. Rope Furniture - Clean with mild soap and water, avoid excess moisture, and cover when not in use to prevent wear from sun and rain.

2. Wicker Furniture - Gently brush off dust, wash with soapy water, and protect from prolonged exposure to harsh weather to maintain durability.

3. Wooden Furniture - Wipe regularly with a soft cloth, avoid direct sunlight, and apply wood polish or sealant every 6–12 months for lasting shine.

4. Protect from Harsh Weather - Though made for outdoors, rope & wicker furniture should be shielded from direct sunlight and heavy rain using covers or by placing them in shaded areas.

5. Care for Cushions - Store cushions used on rope & wicker in a dry area when not in use. Wash covers regularly to prevent mildew and fading.

6. Inspect and Maintain - Check rope for fraying, wicker for unraveling, and wood for cracks or dullness.

1. Customers might incur extra shipping fees for deliveries to individuals residing on higher floors.

2. The precise measurements of the furniture may differ slightly, possibly by an inch or two, from the dimensions provided in the details.

3. If an order is cancelled within 24 hours of purchase, there will be no additional cost incurred. However, any cancellation made after this 24-hour period will result in a 5% charge of the purchase price.

4. Please note that customized orders cannot be returned. We offer replacements for damaged items within 7 days of delivery.